GTM AI Engineer -Deal Desk

Motive empowers people who run physical operations with tools that make their work safer, more productive, and more profitable. The GTM AI Engineer will build and own AI-powered workflows, automations, and agents for the Deal Desk and Sales teams, partnering with stakeholders to prototype, launch, scale, and continuously improve secure internal tools.

Responsibilities:

• Operate with the default question: “How can I use AI to solve this?”, consistently identifying Deal Desk bottlenecks to automate in order to provide the best possible experience for our stakeholders
• Design robust human-in-the-loop validation, audit trails, and fallback rules for Deal Desk agents to ensure complete compliance with revenue recognition policies and pricing approval matrices
• Own the full development cycle of prototyping / developing proof of concepts, scaling prototypes for production use, beta testing with end users, and performing ongoing maintenance for internal AI tools that support our GTM/Deal Desk and Sales partners. This includes building agents and workflows using Glean, Salesforce—including Agentforce and ClaudeForce—and n8n; developing front-end applications using Retool, Cursor, React, or similar tools; integrating enterprise data and APIs securely; and creating prompts and workflows for models such as Gemini, ChatGPT, Claude, and Perplexity
• Ensure agents and applications follow UX best practices and can be easily leveraged by a less technical business audience
• Manage a cost envelope for production use cases, testing different LLM models to balance performance with token consumption cost
• Create and maintain documentation around launched solutions
• Train end-users on the usage of launched tools

Requirements:

• 5-7 years of hands-on Deal Desk or RevOps experience, including solving business challenges with tooling, building and deploying internal tools, automations, data products, or AI-enabled workflows in an enterprise environment
• Relevant backgrounds may include AI/ML engineering, Salesforce or business systems, data, software development, or workflow automation
• Hands-on experience with CPQ and CLM platforms
• Strong understanding of AI fundamentals such as context windows, token consumption, compute cost, chunking, and performance benchmarks
• Understanding of API usage, limitations, and how to leverage API's to aggregate data across multiple source platforms. This includes an understanding of rate limits scalable API use as it pertains to both data sources and LLM's
• Understanding of scripting, SQL / SOQL, and Python fundamentals
• Experience leveraging foundational models (Gemini, ChatGPT, Perplexity, Claude, Grok and others), both through the web interface and via the API
• Familiarity with the rapidly evolving agentic landscape, including orchestration layers, MCP, Agent2Agent, and Salesforce-native agent platforms such as Agentforce and ClaudeForce
• The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology
• Experience building agents, workflows, or React-based user interfaces directly within Salesforce is preferred