Data Analyst - Operations & Performance

OncoHealth is a digital health company helping health plans, employers, providers, and patients navigate the complexities of cancer through technology-enabled services. The Data Analyst - Operations & Performance partners with Operations leaders to identify measurement gaps, develop KPIs, and build dashboards, scorecards, and reporting solutions that improve efficiency, quality, and organizational performance.

Responsibilities:

• Proactively identify gaps in operational measurement and recommend analytics solutions that improve visibility into performance and outcomes
• Translate ambiguous business questions into analytical frameworks and reporting solutions that provide actionable insights
• Build and maintain self-service reporting capabilities that empower operational stakeholders to access and leverage data independently
• Analyze operational performance trends, uncover root causes, and provide recommendations that improve efficiency, quality, customer experience, and business results
• Design, develop, and maintain dashboards, scorecards, reports, and visualizations that enable data-driven decision-making across the organization
• Establish key performance indicators (KPIs) and operational metrics that align with business objectives and support ongoing performance management
• Conduct data validation, quality assurance, and monitoring activities to ensure accuracy and reliability of analytics products
• Ensure data governance, security, and reporting best practices are consistently applied

Requirements:

• Bachelor's degree or relevant experience required
• 2-4 years' experience of data analytics, business intelligence, or operational analytics
• Demonstrated experience partnering with business and operational leaders to understand challenges, identify measurement gaps, and develop data-driven solutions
• Experience defining KPIs, operational scorecards, performance metrics, and reporting frameworks that drive accountability and continuous improvement
• Proven ability to translate ambiguous business questions into actionable analytical insights and scalable reporting solutions
• Experience serving as a proactive analytics consultant by identifying opportunities to improve operational visibility and performance
• Minimum 2 years of hands-on Power BI (or equivalent) experience
• Strong problem-solving, critical thinking, and root-cause analysis skills
• Excellent listening, facilitation, and stakeholder management skills with the ability to uncover business needs that may not be explicitly defined
• Ability to communicate complex analytical concepts and insights effectively to non-technical audiences and executive stakeholders
• Advanced SQL proficiency with the ability to analyze, transform, and validate complex datasets
• Experience developing interactive dashboards, scorecards, and data visualizations using Power BI or similar business intelligence platforms
• Systems/Tools: MS Office Suite advance, MS SQL Server Management Studio, Databricks, and MS PowerBI are required
• Healthcare, payer, provider, or claims analytics experience strongly preferred
• experience with Python (PySpark) preferred
• Azure DevOps and Tableau experience a plus