Project / Program Manager – Agile Delivery

McGraw Hill delivers digital learning experiences that transform education for learners and educators. The Project / Program Manager – Agile Delivery role supports the execution of complex agile programs by coordinating cross-functional teams, facilitating agile practices, managing dependencies and risks, communicating with stakeholders, and driving continuous improvement.

Responsibilities:

• Assist in the planning, execution, and delivery of large, complex agile programs by ensuring that teams follow agile processes and methodologies
• Ensuring that scope is documented and kept up to date
• Coordinate cross-functional team efforts to ensure timely delivery of program objectives
• Support the Program Manager or Scrum Master in monitoring program progress and identifying any blockers or risks
• Ensure alignment between multiple product teams working within the program
• Organize and facilitate agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives for the program teams
• Support teams in adhering to their sprint goals and work to resolve operational roadblocks
• Ensure consistency and effective communication of agile practices across teams, maintaining high standards for agile execution
• Assist in the identification, tracking, and management of dependencies between teams, projects, and external stakeholders
• Proactively address potential risks to program delivery, escalating issues when necessary to appropriate stakeholders
• Coordinate mitigation strategies and ensure risks are appropriately managed and communicated
• Provide day-to-day operational support to agile teams, helping them adhere to timelines and deliverables
• Ensure that the tools and resources required by the teams are available and functioning
• Act as a liaison between technical teams, product teams, and business stakeholders to ensure operational needs are met
• Maintain transparent communication with stakeholders, ensuring they are informed of program status, risks, and any changes to scope or delivery timelines
• Prepare and present regular status reports, key metrics, and updates on program progress and performance
• Ensure stakeholder expectations are managed effectively and that any changes or issues are communicated in a timely manner
• Drive continuous improvement initiatives by identifying areas for process optimization and efficiency gains
• Support agile teams in adopting new tools, techniques, or processes that improve team performance and overall program delivery
• Facilitate knowledge-sharing between teams and encourage a culture of innovation
• Ensure that all program-related documentation is maintained, including roadmaps, timelines, release plans, and issue logs
• Track and analyze program performance metrics, including velocity, burn-down charts, and release progress, to inform decision-making
• Use data-driven insights to identify trends, optimize workflows, and guide strategic decision-making
• Work closely with product managers, program managers, scrum masters, and technical leads to ensure product goals and program objectives align with business priorities
• Help bridge the gap between business strategy and execution by translating high-level objectives into actionable plans for the teams

Requirements:

• This is a remote position open to applicants authorized to work for any employer within the United States
• 3+ years of experience in an agile environment, with at least 1 year in a program or project coordination role
• Familiarity with managing cross-functional programs involving multiple agile teams
• Experience with agile tools (e.g., Jira, Trello, or similar)
• Strong organizational, communication, and leadership skills
• Ability to track multiple initiatives, manage dependencies, and ensure deadlines are met
• Knowledge of agile frameworks (e.g., Scrum, Kanban) and program management best practices
• Solid understanding of risk management and issue resolution techniques
• Comfortable working with stakeholders at all levels, including product, technical, and business leaders
• A degree in Business, Project Management, Information Technology, or a related field, or equivalent work experience in program or project management within an agile framework
• Strong problem-solving and conflict resolution abilities
• High attention to detail and a focus on results
• Excellent interpersonal skills and the ability to foster collaboration among diverse teams
• Self-starter with the ability to work independently and take initiative
• Agile certifications (e.g., Certified ScrumMaster, Certified Scrum Product Owner, or similar)
• Experience with large-scale agile frameworks (e.g., SAFe, LeSS)
• Familiarity with DevOps and CI/CD practices
• Experience in coordinating global or distributed teams