IT Project Manager II

Randstad Digital Americas is seeking an IT Project Manager II to support an enterprise healthcare client. The role manages end-to-end contractor onboarding, deployment, redeployment, and offboarding processes for Mission Simplify, while ensuring data accuracy, timely execution, stakeholder support, and issue resolution.

Responsibilities:

• What is the purpose of this team?
• What is driving this need? (ex. Backfill for FTE or CW, new project, business growth)
• Describe the surrounding team (team culture, work environment, etc.) & key projects
• Do you have any additional upcoming hiring needs or is this request part of a larger hiring initiative? - The purpose of the Contractor Command Center (CCC) is to manage the onboarding, deployment, redeployment, and offboarding of contractor support for Mission Simplify. This is an extremely high impact, high visibility team
• This is a new project that requires additional support
• There is a primary team of 9 people to lead and manage the CCC. We meet daily to review demand, action requests, and problem solve issues. The key project is Mission Simplify and support of all BTS initiatives that fall under Mission Simplify
• At this time I am not anticipating additional hiring needs
• Walk me through the day-to-day responsibilities and a description of the project (Outside of the Workday JD)
• What are the performance expectations/metrics?
• What makes this role unique? - Attend daily meeting to review status, action items, and issues. Review and take action on intake forms, confirm data accuracy. Work with requestors to ensure they are requesting the correct type of resource, provide guidance to requests on CCC procedures, guide requests through approval process, and troubleshoot/resolve any issues
• Expectation is to own the end to end CCC processes and provide support to leaders/requestors. Resource will be measured on ability to understand and follow the process, data accuracy, timeliness of action, issue identification and resolution
• This role is unique in that it sits at the forefront of a critical initiative in the organization which will enable all initiatives to be successful or unsuccessful

Requirements:

• Bachelors
• 2-4 years of experience
• End to end project and workflow management
• Data management, validation, and operational reporting
• Risk, issue, and resource management execution