Sales Development Manager

SelectQuote Insurance Services helps consumers find life, home, auto, senior health, and other insurance products. The Sales Development Manager role focuses on high-volume outbound sales, generating and qualifying customer interest, handling objections, and transferring qualified prospects to licensed insurance agents while meeting performance goals.

Responsibilities:

• Make high-volume outbound calls to prospective customers, with activity of up to 800 calls per day
• Generate interest and create meaningful engagement with prospective customers
• Quickly establish rapport and communicate confidently and professionally over the phone
• Identify customer needs and qualify prospects for transfer to a licensed insurance agent
• Handle and overcome objections, stalls, hesitation, and rejection throughout the sales conversation
• Confidently redirect conversations and move qualified prospects toward the next step
• Follow established sales scripts, processes, and instructions while maintaining a natural and engaging conversation
• Meet or exceed monthly transfer, contact-to-transfer, and other performance goals
• Accept coaching and demonstrate the ability to apply feedback to improve sales performance
• Work effectively with multiple monitors, software applications, and phone systems
• Maintain consistent attendance, punctuality, productivity, and performance

Requirements:

• • High school diploma or equivalent required
• • At least 1 year of telesales, inside sales, phone sales, or comparable sales experience required
• • Demonstrated success working toward quotas, KPIs, conversion goals, or other measurable sales objectives
• • Strong objection-handling and closing skills
• • Confident, energetic, and conversational phone presence
• • Strong active listening and communication skills
• • Ability to follow scripts and established sales processes
• • Ability to accept coaching and implement feedback
• • Professional and reliable work habits
• • Candidates should be prepared to clearly explain significant employment gaps, frequent job changes, or positions not reflected on their resume
• • Current insurance licenses are not eligible for this position
• • Be punctual and consistently adhere to their assigned schedule and attendance requirements
• • Have a quiet, dedicated workspace free from distractions
• • Have reliable high-speed internet with minimum speeds of 20 Mbps download and 20 Mbps upload through a hardwired connection
• • Be able to remain fully engaged and available throughout scheduled work hours
• • Be willing to work overtime, weekends, or schedule variations when business needs require it
• • Proven ability to work in a high-volume, metrics-driven or commission-based sales environment preferred
• • Consistent employment history and demonstrated commitment to previous roles preferred