Senior Technical Product Manager, Fiber Inventory

Zayo provides mission-critical bandwidth and communications infrastructure solutions, including dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo is seeking a Senior Technical Product Manager to lead the development and delivery of fiber inventory platforms, define requirements, improve data quality and governance, and coordinate integrations and workflows across engineering, operations, service delivery, and software development teams.

Responsibilities:

• Overall software/systems responsibilities spans systems used for fiber network inventory management, quality of data in those systems, and integrations with the fiber network inventory systems into other systems
• Partner with fiber engineering, construction, service delivery, and operations teams to ensure inventory systems accurately support end-to-end network lifecycle processes including planning, design, construction, as-built documentation, turn-up, maintenance, and capacity management
• Establish standards, governance, and reconciliation processes to improve fiber inventory accuracy, completeness, and operational trustworthiness
• Define and prioritize business requirements for internal software, 3rd party software and integration between systems in alignment with business goals
• Provide input on roadmaps and ensure that they align with technical requirements
• Work with network automation teams, service delivery teams, and NOC teams to drive efficient workflows through automation
• Create technical specifications, scope, and user stories for the software engineering team to execute against
• Determine metrics and measurements for new products, features, and data quality. Be hands on as needed with the data to demonstrate and define how these metrics are gathered in code
• Conduct research and identify new opportunities for innovation and efficiency with internal work flows and processes
• Gather feedback from internal stakeholders and external customers and sales to constantly improve customer deliverables, internal automation and customer facing automation
• Assist with development of testing and deployment plans

Requirements:

• Minimum of five (5) years of experience in telecommunications network engineering, network inventory management, or network systems supporting fiber optic infrastructure
• Deep understanding of fiber network architectures including backbone, metro, access, OSP, ISP, and transport networks
• Extensive experience using, supporting, configuring, implementing, or administering fiber network inventory platforms
• Strong understanding of fiber inventory data models including cables, fibers, splice points, splice relationships, structures, routes, circuits, capacity tracking, and service inventory
• Strong understanding of fiber engineering and operational workflows including planning, design, construction, as-built documentation, inventory reconciliation, service activation, maintenance, and network capacity management
• Experience gathering business requirements and translating them into technical solutions, workflows, integrations, and system enhancements
• Experience working with large and complex network inventory, GIS, and operational datasets
• Experience partnering with engineering, operations, service delivery, and software development teams
• Experience developing requirements, epics, user stories, acceptance criteria, and technical specifications
• Strong analytical, problem-solving, and communication skills
• Experience working within Agile software development environments
• This position is not eligible for employment-based visa sponsorship. Zayo will not provide, transfer, or assume sponsorship for any employment visa or work authorization for this position now or in the future
• Experience with IQGeo Network Manager Telecom
• Experience with GIS-based network inventory systems such as 3-GIS, VETRO, ArcGIS, Network Engineer, Granite, or similar telecommunications inventory platforms
• Experience with fiber network design, outside plant engineering, splicing records management, and network documentation
• Experience with inventory data governance, reconciliation, and quality improvement initiatives
• Experience defining inventory system integrations with OSS/BSS, NOC, service delivery, network planning, and network automation platforms
• Experience with API-driven integrations, workflow automation, and network data architecture
• Ability to query PostgreSQL database using applications like PGAdmin