Project Manager, PMO

Apprenti creates pathways for organizations to find and develop talent through registered apprenticeship programs. The Project Manager supports the Project Management Office by directing cross-functional projects, managing portfolio intake and prioritization, overseeing risks, and ensuring consistent application of PMO standards. The role also provides mentorship and guidance to PMO colleagues while driving operational improvement and change management initiatives.

Responsibilities:

• Ensure consistent application of PMO methodology, templates, and governance standards across the project portfolio, while recommending refinements based on frontline experience
• Drive cross-functional operational improvement projects from initial scoping through successful execution and delivery
• Manage the daily intake and prioritization of Operational Enablement project requests, ensuring strict adherence to established governance criteria
• Partner with team leaders and subject matter experts to identify process inefficiencies, workflow challenges, and opportunities for operational improvement
• Develop project plans including timelines, milestones, dependencies, and clear deliverables
• Coordinate interdepartmental workstreams to ensure alignment, accountability, and successful project execution
• Facilitate project meetings and deliver regular, high-impact status updates to leadership and stakeholders
• Develop and maintain comprehensive documentation for workflows, procedures, and operational processes to improve organizational clarity and efficiency
• Lead the development and implementation of change management plans to ensure successful adoption of new processes, tools, and systems
• Identify opportunities for automation, improved systems usage, and workflow redesign
• Maintain oversight of project documentation and tracking systems to ensure operational transparency and team accountability
• Partner with the Continuous Improvement Specialist and functional leaders to ensure all process improvement initiatives remain aligned with the broader PMO roadmap
• Assist with the development of internal reporting, dashboards, and operational metrics to evaluate the effectiveness of process improvements and monitor overall portfolio health

Requirements:

• 5-7 years of experience in Project Management, PMO, or operational leadership roles, with a proven track record of mentoring or managing junior team members
• Demonstrated ability to manage a portfolio of concurrent projects, with a strong aptitude for prioritizing competing demands and resource allocation
• Exceptional organizational skills, with the proven ability to manage complex, multifaceted projects simultaneously
• Skilled in orchestrating work across cross-functional teams and departments, with demonstrated experience presenting project and portfolio updates to senior leadership
• Excellent written and verbal communication skills, with the ability to convey complex information clearly to diverse audiences
• Ability to facilitate meetings with the ability to guide teams toward decisive actions and clear next steps
• Comfortable documenting processes and translating complex workflows into clear operational procedures
• Thorough attention to detail and a commitment to driving projects from inception through successful completion
• Self-motivated and adaptable, with a proven ability to work independently in a remote environment
• Capable of remaining seated or standing at a workstation for prolonged durations
• Proficient in utilizing both macOS or Windows OS operating environments across diverse organizational software platforms
• Available to conduct regular phone and video meetings with internal and external partners
• Prior experience operating within or supporting a PMO governance, methodologies, and reporting structures preferred
• Professional certification in project management or process improvement (e.g., PMP, CAPM, Lean Six Sigma) highly preferred
• Experience with operational systems, data reporting tools and Salesforce is strongly preferred