Staff Product Manager, Platform

Built is an AI-powered platform transforming how real estate is financed, developed, and managed. The Staff Product Manager will own the Platform product area, defining strategy, roadmaps, OKRs, and execution for shared platform components and technical services while partnering with engineering, application, and GTM teams to drive adoption, reliability, and scale.

Responsibilities:

• Own definition, execution, and delivery for your product area - writing high-quality PRDs, grooming backlogs, and planning sprints with the rigor and clarity that enable high-velocity engineering teams
• Collaborate deeply with application teams to understand their needs, and exhibit strong pattern-matching to translate those into a prioritized platform roadmap
• Partner with the Engineering Director for Platform to understand requirements around scale, reliability, and developer productivity - and sequence those investments thoughtfully on the quarterly plan
• Work tirelessly to understand customers deeply - lenders, portfolio managers, owners, developers, and contractors - identifying problems and inventing solutions they may not yet be able to envision for themselves
• Define success metrics and OKRs for the Platform team; prioritize the roadmap ruthlessly based on your success definition and the evidence in front of you
• Drive zero-to-one product efforts from initial customer discovery through design, delivery, and iteration - navigating ambiguity with judgment rather than waiting for certainty
• Present roadmaps, delivery plans, and product demos in internal and customer-facing forums with the clarity and conviction that earns executive and customer trust
• Partner with GTM teams on go-to-market strategy and ensure strong adoption of launched capabilities, both for Platform-owned features and dependent features built by application teams
• Provide feedback on engineering designs and champion customer needs while driving hard implementation-level trade-offs
• Bring best practices that enhance collaboration between Platform and Application teams, improve decision-making velocity, and raise the PM team's overall quality bar

Requirements:

• 6–10 years of experience in product management at growth-stage or scaling technology companies
• 4+ years managing platform teams and technical products as a Product Manager
• Strong technical aptitude - comfortable engaging with engineers on architectural trade-offs, understanding technical designs, and contributing meaningfully to feasibility discussions
• Proven expertise in zero-to-one product building, from initial customer discovery through design and delivery - with a track record of shipped products that created measurable value
• Experienced in running strong PDLC practices across complex, multi-team environments
• A strong cross-functional partner who influences through candor and builds trust through diligence - you earn influence rather than relying on authority
• Excellent written and verbal communicator with experience presenting to senior leadership and, where relevant, enterprise customers
• Deep experience in B2B SaaS product development and enterprise sales cycles; construction finance or fintech domain experience is a meaningful differentiator
• Employees who are not based in the Nashville area are required to travel to our Nashville office at least twice per year for company gatherings, such as Connect Week. Additional travel to Nashville may be required based on your role and business needs