Senior Software Engineer, Platform

Super.com is a company focused on maximizing the lives of its customers and employees. They are seeking a Senior Platform Engineer to join their DevOps/Infrastructure team, where the individual will own and extend tooling for building and maintaining products, contribute to AI infrastructure, and provide technical leadership.

Responsibilities:

• Build and maintain our internal developer platforms: self-serve infrastructure, paved paths, and AI-first automation. Automation code to be authored primarily in Python and JS/TS
• Maintain and extend our cloud infrastructure: Particularly Kubernetes (EKS), AWS, Postgres, Redis, Kafka, and Elasticsearch. Leverage tools like Terraform and Crossplane to keep our infrastructure declarative
• Support other engineers as a go-to technical expert, and bake tribal knowledge into tooling and docs so the platform, not a single person, is the source of truth
• Contribute as a technical mentor: Directly mentor interns. Level up other engineers through Lunch & Learns, guilds, documentation, and general knowledge-sharing
• Contribute strategically during objective setting, retrospectives, and cross-team discussions, and help shape the infrastructure roadmap
• Help maintain the availability, reliability, and security of our production infrastructure by participating in our on-call rotation, including monitoring, incident response, and resolving issues outside of standard business hours

Requirements:

• 5+ years of experience in Software Engineer, DevOps, SRE, and/or Platform Engineering roles
• Experience improving developer productivity through platform tooling, infrastructure automation, self-service capabilities, or internal developer platforms. Owns projects from idea through to production
• AI-first: Professional experience safely applying AI to infrastructure and platform engineering projects. Opinionated about safe AI usage around high-impact production workloads
• Strong cloud technology fundamentals: Familiarity with AWS, Kubernetes, IAC, and modern CI/CD tooling
• Senior-level experience administratively managing core service infrastructure: Servers, databases, caches, message queues, and data networks
• Demonstrated commitment to operational excellence including system reliability, on-call participation, incident response, and continuous improvement practices
• Comfortable working in a high-speed scale-up environment with broad scope, high autonomy, and rapid asynchronous remote communications