Product Manager (Remote)

Businessolver provides benefits technology and services through a secure SaaS platform. The Product Manager I owns defined product features from discovery through launch, partners with cross-functional teams, and uses customer feedback, analytics, and operational data to improve participant and administrator experiences.

Responsibilities:

• Own defined features or workflows from discovery through launch and post-launch follow-up
• Write clear problem statements, user stories, acceptance criteria, success measures, and release notes
• Partner with engineering and design to evaluate solution options, edge cases, dependencies, and sequencing
• Use customer feedback, analytics, support signals, implementation feedback, and operational data to refine priorities
• Prepare launch readiness plans, including support needs, internal communications, training, and risk tracking
• Monitor adoption, quality, and operational outcomes after launch and drive follow-up improvements
• Maintain roadmap and backlog hygiene for assigned work and communicate status clearly to stakeholders
• Build working knowledge of Businessolver’s benefits administration domain, client delivery model, and compliance constraints
• Performs other duties as assigned
• Comply with all policies and standards

Requirements:

• Bachelor's degree in business, technology, design, analytics, or related field, or equivalent practical experience
• 3+ years of experience in product management or an adjacent role such as business analysis, operations, implementation, UX, engineering, client services, or product ownership, or demonstrated readiness to own defined product features with guidance
• Strong written and verbal communication skills, including the ability to create clear product artifacts
• Ability to work effectively with cross-functional partners and follow through on commitments
• Comfort using customer feedback, metrics, and operational inputs to make local trade-offs
• Familiarity with Agile development practices and product development workflows
• Ability to use approved AI-enabled tools responsibly to support research, analysis, synthesis, drafting, prioritization, and product artifact development while following Businessolver data handling and governance expectations
• Ability to balance strategic product thinking with hands-on execution, partnering closely with development teams to translate business needs into actionable solutions
• Comfortable working "in the weeds" with engineers, including troubleshooting issues, reviewing technical requirements, writing scripts for production support and participating in the implementation discussions for several hours each week
• Accounting, Banking, Fintech, payment systems, or related experience is highly valued and can be a strong differentiator for this role