Senior Security Engineer, Customer Transparency

Tanium is an Autonomous IT company that provides endpoint management and security solutions. The Senior Security Engineer will join the Customer Transparency team to represent R&D Security externally, oversee vulnerability disclosure and management programs, and improve customer visibility into security posture. The role also involves building security tooling, responding to customer inquiries, and coordinating vulnerability disclosures.

Responsibilities:

• Build and maintain security tooling, leveraging AI where possible to streamline security processes
• Identify what customers can't see about their own Tanium deployment and partner with Engineering and Product stakeholders to close those gaps
• Oversee the SBOM and vulnerability management program and provide appropriate visibility to internal and external stakeholders
• Collaborate with Customers, Partners, and Tanium's Customer organization to learn what customers actually need, treat recurring questions as engineering problems, and build the systems that solve them
• Act as a security technical resource for customer-facing teams: answer inbound security inquiries and escalations, maintain a library of reusable answers, interface directly with customers when needed
• Administer Tanium's bug bounty program: triage inbound reports against SLA, assess the exploitability and severity of reported issues, adjudicate duplicates and out-of-scope submissions, recommend awards, and foster productive relationships with researchers
• Author and publish Tanium Security Advisories and CVE records, including CWE classification and CVSS scoring
• Coordinate disclosure timing and embargoes across researchers, customers, partners, and external coordinating bodies

Requirements:

• • Bachelor's Degree in Computer Science, or other relevant degree or equivalent experience
• • Experience with product and application security, vulnerability research, or software engineering with a substantial security focus
• • Experience interacting with customers and external security researchers
• • Experience applying AI tooling to security work, with an informed view of where it helps and where it manufactures noise
• • Experience building tools or data interfaces used by external stakeholders, including support and customers
• • Experience with modern software engineering development and automation tools like git and CI/CD pipelines
• • Experience determining the severity and exploitability of a vulnerability and their impact to the business
• • Demonstrates initiative and motivation
• • Excellent oral and written communication skills
• • Team player
• • Person of high ethics and integrity
• • Ability to work in a fast-paced, changing environment
• • 5+ years industry experience, 7+ preferred
• • Familiarity with SCA/SBOM tooling and third-party dependency vulnerability management
• • Experience with coordinated vulnerability disclosure and the mechanics of CVE assignment, CVSS, and CWE; CNA operations experience
• • Experience running, or substantially supporting, a bug bounty program or VDP
• • Published vulnerability research, credited CVEs, bug bounty findings, open-source security tooling, or conference talks
• • Working knowledge of Tanium's products and services
• • Strong understanding of applied cryptography, including encryption, hashing, and secure key management