IT Support Technician
Will close to submissions on 9/23 at 5:00PM EST.
Interview Process: 1 round, virtual
Duration of the Contract: 2 months
Possibility for Extension: Yes
Work Location: Role is fully onsite
Candidate location: Candidate must be a CURRENT SC resident. No relocation allowed.
Additional details: Travel between both buildings. Potential evening or weekend events - IT Support for ceremonies, etc.
Job Purpose:
Provides frontline technical support for faculty, staff, and students within the College of Nursing. Assists with troubleshooting computers, software, peripherals, classroom technology, audiovisual equipment, and other common technology issues.
Supports workstation setup, equipment deployment, classroom and meeting technology, employee onboarding and offboarding, and routine technology maintenance. Works under the direction of College IT staff and escalates issues requiring advanced technical or administrative access.
This position is intended for an individual with foundational IT knowledge, strong troubleshooting and customer-service skills, and the ability and willingness to learn College and university technology systems.
Relevant education, technical training, certifications, internships, help-desk experience, or hands-on technology experience may be considered.
Essential Functions:
Required Qualifications:
Preferred Qualifications:
Familiarity with one or more of the following is helpful:
Additional Knowledge, Skills & Abilities: