AI Implementation Strategist (Denver)

Remark is an AI client advisor for elevated brands, helping bring the in-store advisor experience online. The AI Implementation Strategist owns client launches from contract to go-live by configuring the platform, building AI advisors, designing automations and integrations, measuring performance, training client teams, and informing product development.

Responsibilities:

• Own the launch. Be the brand's primary contact from contract to go-live. Run the plan, the milestones, and every dependency on both sides
• Architect the setup. Translate the brand's goals into the right configuration of Remark: knowledge base, intents, integrations, automations, and advisor behavior
• Build the advisor. Write and tune the prompts, knowledge, and logic. Decide what a great answer sounds like for that brand, test against it, and keep iterating until the advisor gets there
• Engineer the hard fits. When defaults don't match, design the workaround: a custom integration, a data transform, a workflow that does something we haven't done before
• Measure what matters. Every launch is judged on client engagement, conversion, and revenue. You'll watch those numbers from day one and tune toward them
• Set the brand up to succeed. Train their team, set expectations, and document how and why the build was configured so Merchant Success inherits a strong foundation
• Shape the product. Bring what you learn from real launches back to Engineering and Product. Your builds are the best signal we have for what the platform should do next