Implementation Project Manager II (Remote)

Businessolver provides benefits technology and services through a secure SaaS platform focused on client success and employee benefits engagement. The Implementation Project Manager II defines, manages, and communicates project objectives while overseeing timelines, risks, resources, dependencies, vendors, and process improvements for client onboarding projects.

Responsibilities:

• Plan and schedule project timelines and milestones using our in-house project management software; create continual adjustments to work schedule in a persuasive manner to keep the project on course
• Effectively communicate project expectations and progress to our clients, team members, and executive teams in a timely and clear manner; exert strong influencing skills to impact work schedule completion
• Create and sustain a high functioning project team to meet the project goals (deliver delight on time, on budget, with quality)
• Delegate tasks and responsibilities to appropriate owners
• Assess and manage the risk of schedule changes; create, implement, and track assessment, impact, and action plans to remove risk, bottlenecks, resource constraints and team support to ensure smooth work completion
• Work with appropriate vendors to ensure dependent tasks are managed and completed on time
• Identify and resolve issues and conflicts within the project team
• Identify and manage project dependencies and critical path
• Quantitatively plan and organize project team’s capacity
• Ensure optimal use of the capacities in the group, set priorities, ensure the correct and timely execution of all tasks and solve bottlenecks
• Demonstrate initiative and drive within a fast-paced environment
• Define project success criteria and disseminate them to involved parties throughout project life cycle
• Identify and lead initiatives for continuous process improvements; maintain others
• Act as a SME regarding the project management function, project details and system capabilities

Requirements:

• 7+ years project management experience
• Client Onboarding (new client implementation), benefits administration or SaaS solution implementation is the ideal
• Strong quantitative/analytical skills
• Strong written and oral communication skills
• Ability to work within tight delivery timeframes
• Change Management and Stakeholder management leadership experience
• Fluency with MS Office tools
• Experience leading multiple strategic, complex projects with successful results (scope, schedule, and budget) simultaneously
• Experience defining and documenting processes, and driving continuous improvement to processes via process measurement/metrics
• Exceptional customer service to clients and internal teams
• Cross-functional project participation
• Bachelor's degree (or equivalent) strongly preferred