Data Analyst

Jostens is a company serving the student commemoration market and local communities. The Data Analyst will support the Business Analytics team by delivering reporting and insights, curating data across databases and legacy systems, maintaining data documentation, and enabling self-service analytics and enterprise dashboards. The role also involves collaborating with stakeholders, IT, data teams, and external partners to address data quality issues and fulfill analytical requests.

Responsibilities:

• Be the subject matter expert in reporting and analytics within the Business Analytics team
• Act as primary subject matter export on reporting tools and enterprise standards
• Master data visualization tools, methodologies, and best practices to create and maintain impactful reports and dashboards
• Collaborate with stakeholders to help collect requirements, drive key questions, and continue to iterate as business evolves
• Perform moderately complex curation of data across several databases and legacy source systems
• Clean, standardize, and enrich data to ensure accuracy, consistency, and usability in alignment with business and data governance standards
• Collaborate with data owners and IT teams to understand data lineage and ensure the integrity and reliability of curated datasets
• Utilize tools such as SQL, Excel, and data integration platforms to consolidate and transform data for reporting, analytics, and operational use
• Research root cause of moderately complex curation and data quality issues
• Investigate anomalies, inconsistencies, and gaps in curated datasets by analyzing source data, transformation logic, and system workflows
• Trace data issues across upstream and downstream systems, including legacy platforms, to determine origin and potential impact
• Document findings clearly, including root cause analysis, affected data elements, and recommended remediation steps
• Maintains documentation of data definitions, calculations, usage, and restrictions
• Create and update comprehensive data dictionaries that define data elements, their meanings, formats, permissible values, and business relevance
• Fulfill Ad Hoc data and reporting requests that are typically of moderate complexity
• Gather requirements and clarify objectives from stakeholders to ensure a clear understanding of the data or reporting need
• Review results to ensure business needs are addressed and functional analytics are provided
• Assists with tool exploration and discovery
• Work with key stakeholders across the organization to understand their business/function and collaborate in the design of solutions for data visibility and analysis

Requirements:

• Bachelor's degree, or equivalent experience, in Computer Science, Information Technology, and/or related business quantitative studies
• 2-3 years of experience within a mid/large, complex matrixed organization
• Possess working knowledge and hold experience in relational databases
• Strong analytical and problem-solving skills
• Experience with Business Objects, SQL, SAS and/or mainframe systems and Microsoft Office; specifically, Excel
• Demonstrated application of statistical analysis in creating recommendations and identifying solutions
• Extensive experience developing and maintaining Analytical Dashboards and Data Workflows
• Very Strong Excel skills especially working with pivot tables (Power Pivot a plus), statistical, and financial analysis
• Excellent attention to detail and strong organizational skills to manage multiple work requests and projects
• Ability to take on diverse ad-hoc reporting and analysis requests with varying complexity and scope
• Able to effectively present analytic products to business users
• Experience with Incorta software
• Proficient level analysis skills including the ability to identify patterns, potential issues, and translation of the same into functional requirements or plans
• Takes a measured and thoughtful approach to difficult situations
• Strong root cause analysis and problem-solving skills
• Ability to work in a fast-paced environment and turn around analysis and provide answers quickly
• Excellent verbal and written communication skills