Manager, Market Intelligence

Credit Acceptance is a provider of used and new car financing. The Manager, Market Intelligence leads competitive and market research, translates findings into actionable recommendations, and provides insights supporting Sales strategy, business decisions, growth opportunities, and competitive positioning.

Responsibilities:

• Lead research and analysis of competitors, dealer programs, pricing, products, technology, partnerships, and go-to-market strategies
• Monitor market trends, industry developments, regulatory changes, and emerging competitive risks and opportunities
• Evaluate competitor strengths, weaknesses, and potential business implications
• Translate complex research into clear, actionable insights and recommendations
• Serve as a subject matter expert on competitive and market intelligence
• Provide insights that support Sales strategy, strategic planning, growth initiatives, and leadership decision making
• Support market assessments, business reviews, strategic planning, and ad hoc business priorities
• Develop and deliver executive-level briefings, presentations, and recommendations
• Oversee development of competitor profiles, battlecards, competitive assessments, differentiation frameworks, and related resources
• Partner with Sales, Product, Marketing, and Sales Enablement to support positioning and competitive response strategies
• Ensure competitive intelligence resources remain current, accurate, and actionable
• Establish consistent processes for gathering, validating, organizing, and sharing competitive intelligence
• Maintain competitor databases, research repositories, dashboards, and recurring intelligence reporting
• Improve accessibility, quality, and utilization of competitive intelligence across the organization
• Measure the effectiveness and business value of intelligence outputs
• Lead, coach, and develop Competitive Intelligence team members
• Set priorities, performance expectations, and quality standards
• Foster analytical rigor, curiosity, collaboration, and continuous improvement
• Remain compliant with our policies processes and legal guidelines
• All other duties as assigned
• Attendance as required by department

Requirements:

• • Bachelor's degree in Business, or equivalent relevant experience
• • At least five years of experience in Competitive Intelligence, Market Research, Business Strategy, Product Marketing, Business Analytics, Sales Strategy, or a related field
• • Experience leading team members, programs, or complex analytical initiatives
• • Strong research, analytical, critical-thinking, communication, and presentation skills
• • Ability to translate complex information into actionable business recommendations and influence stakeholders across functions
• • Experience supporting Sales or go-to-market organizations
• • Experience with competitive intelligence, market research, or analytics platforms and tools
• • Experience supporting strategic planning and executive decision-making
• • Automotive finance, financial services, fintech, or related industry experience