Business Analyst (Remote)

Transworld Systems Inc. is a provider of business process outsourcing services, including accounts receivable management, customer relationship management, and back-office services. The Business Analyst performs advanced systems analysis, solution design, implementation, testing, troubleshooting, and project management to improve core systems and support business needs.

Responsibilities:

• With moderate supervision, perform advanced analysis, design, and implementation of solutions for new project, maintenance, and enhancement requests to improve and streamline current systems processes
• Evaluate new IT developments and evolving business requirements, and recommends appropriate systems alternatives and/or enhancements to current systems
• Prepares charts and diagrams to assist in problem analysis and recommends solutions
• Define and develop architectural enhancements to provide additional functionality and flexibility for all supported systems
• Develop and implement programming codes to meet designed solutions
• Plan and conduct system testing and perform troubleshooting through analysis of code and data, identify system issues and concerns, and provide resolution
• Contribute to the development of business solutions while supporting enterprise-wide solutions and/or enhancements
• Provide project management and technical expertise on core system projects, including creating project plans and schedules and assessing required resources, time, and cost parameters
• Develop and present recommendations to management and senior staff regarding improving and streamlining current core systems processes
• Responsible for maintaining a professional and effective relationship with clients
• Partner with clients to understand and interpret IT requirements and ensure all core systems work properly through an understanding of company and client business needs
• Communicate with other IT departments and more senior IT staff to report and resolve issues
• Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties
• Perform other duties as assigned by management
• Other duties or responsibilities as assigned by management

Requirements:

• Bachelor's Degree in Computer Science, Information Systems or equivalent work experience required
• Two or more years of programming/systems analysis or related experience required
• Project management experience preferred