Senior Project Manager

Humana is a healthcare company seeking a Senior Project Manager to lead complex creative, content, and marketing initiatives. The role is responsible for project planning, workflow coordination, stakeholder alignment, risk management, and delivery of compliant, on-brand communications across multiple channels.

Responsibilities:

• Lead end-to-end project planning and execution for complex creative, content, and marketing initiatives, including scope, timelines, milestones, dependencies, and delivery expectations
• Partner with the Associate Director, Intake & Scoping and cross-functional leaders to evaluate work requests, clarify requirements, prioritize demand, and recommend delivery paths
• Manage project risks, tradeoffs, change requests, and stakeholder communications to keep work moving and reduce delays, rework, and escalation
• Coordinate internal teams, external vendors, and production partners to deliver high-quality, compliant, on-brand work across digital, print, email, social, video, and integrated campaign channels
• Identify workflow trends, capacity constraints, and process improvement opportunities that strengthen operational performance and improve member and patient experiences

Requirements:

• Bachelor's degree in Marketing, Communications, Business, Operations, Project Management, or a related field, or equivalent professional experience
• 5+ years of project management, marketing operations, creative operations, account coordination, production operations, or related experience in an agency or marketing environment
• 3+ years of experience managing creative or content workflows, including scope, timelines, dependencies, approvals, and cross-functional deliverables
• Demonstrated experience leading complex, multi-channel projects with stakeholders across creative, strategy, operations, compliance, technology, vendors, or business teams
• Experience using project management, workflow, collaboration, or reporting tools such as Workfront, Aprimo, Monday.com, Lucid, PowerPoint, SharePoint, or similar platforms
• Experience working in health care, health insurance, financial services, government, or another highly regulated industry
• Experience with intake, scoping, backlog prioritization, resource planning, capacity planning, or operational reporting for creative or content teams
• Experience managing projects across digital, print, direct mail, email, social, video, web, or integrated campaign channels
• PMP, Agile, Scrum, Lean, Six Sigma, or comparable project management or process improvement certification
• Experience presenting project status, risks, recommendations, and process improvement opportunities to senior leaders and cross-functional stakeholders
• Preferred locations: Arlington, VA; Louisville, KY; Atlanta, GA; Boston, MA; Chicago, IL; New York, NY; Tampa, FL; Nashville, TN; Dallas, TX; Seattle, WA; Denver, CO; Fort Lauderdale, FL