Position: Collaboration Success Engineer
Duration: 6+ Months
Location: Sunnyvale, CA – Onsite 3 days/week
Candidate Requirement: Local candidates only
Interview: Zoom Video + In-Person
Interview Rounds: 2–3

Role Overview

We are looking for a Collaboration Success Engineer to join the Collaboration Success Team. This is a highly customer-facing consulting role focused primarily on SharePoint and Smartsheet.

The successful candidate will work directly with internal customers to understand business needs, design practical collaboration solutions, support Box-to-SharePoint/OneDrive migrations, and drive adoption of collaboration and work-management platforms.

This is not a traditional SharePoint administration or back-end role. Approximately 90% of the position is customer-facing, requiring strong consulting, communication, presentation, workshop facilitation, and stakeholder management skills.

Key Responsibilities

Partner with business stakeholders to understand requirements and recommend collaboration solutions.
Lead discovery sessions, workshops, presentations, and stakeholder discussions.
Design and implement SharePoint solutions, including information architecture, governance, permissions, and site structure.
Support Box-to-SharePoint and OneDrive content migration initiatives.
Advise customers on SharePoint and Microsoft 365 best practices.
Spend approximately 45% of the role on Smartsheet solutioning and consulting, including:

Business-process discovery
Workflow design
Automation
Reporting and dashboards
Implementation and optimization
User adoption

Provide guidance on other collaboration platforms such as Asana.
Translate complex technical concepts into practical solutions for non-technical stakeholders.
Manage multiple customer engagements independently from discovery through adoption.
Contribute to solution standards, best practices, and knowledge sharing.

Required Qualifications

3–6 years of experience in SharePoint, Microsoft 365, collaboration technologies, customer success, consulting, or a related field.
Strong hands-on experience with SharePoint.
Experience with Smartsheet and workflow/solution design.
Experience gathering business requirements and translating them into technology solutions.
Experience with content migration, collaboration, or digital workplace initiatives.
Strong presentation, facilitation, and customer/stakeholder engagement skills.
Ability to work independently and manage multiple engagements.
Strong communication and consulting skills.

Ideal Candidate

Customer-focused and naturally curious.
Comfortable leading workshops and presentations.
Able to communicate effectively with both technical and non-technical audiences.
Self-directed and comfortable working with minimal supervision.
Strong business judgment and problem-solving skills.
Passionate about technology adoption and improving business processes.
Comfortable working across multiple collaboration platforms.

Thanks n' Regards,

Sarah
SGIC Cloud Technologies Inc.

Collaboration Success Engineer – SharePoint / Smartsheet - Sunnyvale, CA – Onsite 3 days/week (locals only)- W2 contract

Key skills

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