Senior Software Engineer (Data & Automation)

ClaimsHero is a licensed law firm operating at the scale of a technology company to help Americans assert their rights against companies that have harmed them. The Senior Software Engineer will build tools, services, agentic workflows, and automations that move client cases from intake to filing, while partnering with company leadership to define priorities and deliver reliable systems.

Responsibilities:

• You will build tools, services, agentic workflows, and automations that efficiently carry a client’s case from intake to filing
• You will work closely with the CTO and CPO to develop roadmaps and establish priorities, owning the process from problem understanding to implementing technical solutions to shipping high quality, reliable systems
• You'll have real autonomy to design systems and solve problems that set the standard for how large-scale litigation is handled across the legal industry
• Your work will directly determine how many Americans we can serve and how much of the money they're rightfully owed actually reaches them
• From high-volume data flows to agentic workflows with strong accuracy constraints, you'll be challenged with high-impact technical problems core to our business

Requirements:

• 4+ years of software engineering experience in backend, data-intensive, or workflow automation systems
• Bachelor's Degree or higher in Computer Science or equivalent discipline
• A strong drive for efficiency, translating complex manual processes into scalable, reliable automations
• A track record of building tools and systems that operations teams actually use, and comfort sitting with them to find what's worth automating
• Shipped production-scale LLM/ML-backed functionality or agentic workflows and owned them afterward: evaluation, failure modes, cost, and where a human still belongs in the loop
• Hands-on experience with a managed model platform (Snowflake Cortex, Amazon Bedrock, Google Vertex AI, or similar)
• Experience handling sensitive data in a regulated or high-trust environment (personal, health, financial, or legal records)
• Applied models to document-heavy workflows, including retrieval, text extraction, and document understanding
• Commitment to technical excellence in your own work and your teammates'. We build for quality and scale, not a perpetual MVP
• Scrappy and humble, comfortable working independently in an unstructured environment and diving into any problem the work requires. You can work full-stack when a feature calls for it
• Highly collaborative, with the ability to work async on a fully remote team, coordinating projects and resolving blockers across functions
• Impact- and prioritization-obsessed. We're a small team and can't do everything at once. What you choose to focus on (and more importantly •not• focus on) defines our success
• This is a fully remote role open to US-based candidates