IT Service Management Lead

This is a senior Technical Operations / Technical Program leadership role focused on making sure a large enterprise technology transformation can be implemented successfully and then operated reliably in production.

Must Haves:
10+ years of IT experience
Technical leadership experience
SaaS/cloud operations experience
Enterprise application implementation experience
Systems integration experience
Security, risk, and compliance knowledge
Testing and QA leadership experience
IT service management/operations experience
Vendor management experience
Strong executive communication and stakeholder management skills
Technical operations implementation/transformation lead in IT service management.

Testing
Coordinate SIT, UAT, integration, E2E, performance, security and DR testing
Data & Integration
Understand SQL, databases, APIs, integrations and data migration
Cloud/SaaS
Ensure SaaS/cloud solutions are operationally ready