The client is an education technology company building an AI-powered platform to help schools create optimized schedules for teachers and students. The Senior Software Engineer, Platform will design and deliver platform solutions across cloud infrastructure, developer productivity, reliability, security, CI/CD, testing infrastructure, and shared engineering systems while mentoring engineers and shaping technical practices as the company scales.

Responsibilities:

Identify, prioritize, design, and deliver technical platform solutions across cloud infrastructure, test infrastructure, shared product libraries, security practices, authentication, and CI/CD tooling
Build and maintain reliable cloud infrastructure supporting production applications
Design and improve AWS infrastructure and cloud architecture
Develop and maintain infrastructure-as-code using Terraform
Improve engineering productivity by identifying and eliminating technical and infrastructure bottlenecks
Build tooling and platform capabilities that allow engineers to ship software faster and more reliably
Take ownership of production availability and system reliability
Implement observability, monitoring, alerting, and recovery practices across production systems
Participate in periodic on-call responsibilities and production incident response
Improve deployment processes and CI/CD pipelines
Build and maintain GitHub Actions workflows and other developer tooling
Develop and maintain test infrastructure and automated testing systems
Improve engineering quality through testing, automation, and development best practices
Work with engineering stakeholders to understand technical pain points and identify opportunities for platform improvements
Drive investigation and decision-making around technology choices that impact how the engineering organization builds and maintains software
Lead critical platform projects from initial scoping through production deployment
Define project scope, break work into actionable tickets, and manage technical delivery timelines
Build shared libraries and reusable engineering infrastructure where appropriate
Improve authentication and security practices across engineering systems
Help establish scalable engineering patterns as the company grows
Monitor and improve system performance, reliability, and availability
Troubleshoot complex production and infrastructure issues
Work closely with application engineers to improve the developer experience
Uplevel the engineering team on platform technologies and best practices
Create technical documentation and internal guides
Lead technical presentations, design reviews, and code reviews
Mentor junior and less experienced engineers
Help establish engineering standards around infrastructure, testing, security, and deployment
Design and develop full-stack solutions when necessary to solve engineering or business problems
Contribute frontend code when required to deliver complete platform solutions
Work across backend, infrastructure, testing, and application layers when necessary
Balance speed of delivery with reliability, security, and long-term maintainability
Operate with significant autonomy in a fast-moving startup environment
Help shape the company's technical architecture and engineering practices as the organization scales

Requirements:

- 3+ years of professional software engineering experience
- 3+ years of experience in infrastructure, platform engineering, DevOps, or a closely related engineering function
- Strong experience building and maintaining production infrastructure
- Experience working with cloud environments, particularly AWS
- Track record of improving engineering productivity and development velocity
- Experience owning production systems and reliability
- Experience working across engineering teams to identify and solve technical pain points
- Experience taking technical projects from concept through production
- Comfortable operating with significant autonomy
- Must be based in the United States
- Must be a U.S. Citizen or Green Card holder
- No visa sponsorship or visa transfers
- Strong AWS experience
- Hands-on Terraform experience
- Strong Python development experience
- Experience with MongoDB or similar NoSQL databases
- Strong understanding of CI/CD systems and deployment pipelines
- Experience with GitHub Actions
- Experience designing and maintaining automated testing infrastructure
- Experience with Jest and/or Pytest
- Strong understanding of cloud infrastructure and distributed systems
- Experience with infrastructure-as-code
- Experience with production observability and monitoring
- Experience with incident response and system recovery
- Understanding of authentication and security practices
- Experience designing reliable and scalable engineering systems
- Strong understanding of software development lifecycle and deployment practices
- Experience building developer tooling and internal engineering platforms
- Strong debugging and troubleshooting skills
- Ability to work across infrastructure and application code
- Strong software engineering fundamentals including system design, testing, debugging, and architecture
- Strong understanding of platform engineering principles
- Experience building tools and systems used by other engineers
- Ability to identify engineering bottlenecks and create scalable solutions
- Experience improving developer workflows and deployment velocity
- Experience automating repetitive engineering processes
- Strong understanding of CI/CD architecture
- Experience improving testing processes and infrastructure
- Experience establishing engineering standards and best practices
- Ability to balance developer experience with security and reliability
- Experience supporting multiple engineering teams or stakeholders
- Ability to build reusable infrastructure rather than one-off solutions
- Strong interest in making engineering organizations more productive
- Experience owning production availability
- Experience implementing monitoring and observability
- Understanding of incident management and recovery practices
- Experience troubleshooting production incidents
- Comfortable participating in an on-call rotation
- Experience implementing automated recovery or operational safeguards
- Understanding of cloud security best practices
- Experience with authentication and authorization systems
- Strong awareness of production security and reliability considerations
- Ability to identify and mitigate infrastructure risks
- Extremely high ownership and accountability
- Strong problem-solving ability
- Highly proactive and self-directed
- Comfortable operating without extensive structure
- Strong first-principles thinking
- Excellent written and verbal communication
- Strong documentation skills
- Comfortable explaining technical concepts to engineers with different levels of experience
- Collaborative and low-ego working style
- Curious and motivated to continuously learn
- Strong attention to detail
- Comfortable with ambiguity
- Able to prioritize competing technical needs
- Comfortable working in a fast-moving startup environment
- Strong mentoring mindset
- Willing to take ownership of difficult production problems
- Motivated by improving the effectiveness of an entire engineering organization
- Comfortable working across multiple technical domains
- Experience working in a startup or high-growth engineering environment strongly preferred
- Experience mentoring or supporting other engineers is preferred
- Experience working with distributed engineering teams is a plus
- Experience in EdTech, cybersecurity, or security-focused environments is a plus
- Experience designing APIs and backend services is a plus
- Experience contributing to frontend applications when necessary is a plus

Senior Software Engineer, Platform

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