Software Packaging Engineer

PDQ makes device management simple, secure, and efficient for IT teams. The Software Packaging Engineer will build and update software packages in PDQ’s package library, troubleshoot packaging issues, support multiple operating systems, and collaborate with internal teams to improve packaging processes and tools.

Responsibilities:

• Use existing tools and processes to add and update packages in PDQ’s package library
• Troubleshoot and solve complex package bugs and failures
• Collaborate with packaging team members to improve processes and tools
• Work on packaging needs across various operating systems, including Windows and macOS
• Test and validate packages before they ship to customers
• Answer packaging questions from the solutions team and other PDQ Package Library stakeholders
• Provide packaging input to Product and Development on upcoming initiatives

Requirements:

• • 2+ years of experience in a technical role such as desktop support engineering or system administration
• • Have exceptional attention to detail, dedication to quality, and a drive to completion while performing a single task for an extended period
• • Have exceptional troubleshooting and problem-solving skills
• • Figure things out when nobody hands you the answer, then share what you learned with the team
• • Work effectively without close supervision
• • Have some QA experience
• • Preferably have worked in a highly regulated industry like government, healthcare, or finance and understand the necessity of following policy and procedure
• • Extensive QA experience is extra credit