Staff Product Manager, Monetization

HubSpot is an AI-powered customer platform providing software, integrations, and resources for marketing, sales, and service. The Staff Product Manager will own the evolution of the end-to-end buying, product discovery, and upgrade experience for monetization and Product Led Growth, including AI- and usage-based pricing experiences across app and LLM interfaces. The role will define monetization strategy, align cross-functional product teams, support pricing launches and upgrade campaigns, and present results to senior leaders.

Responsibilities:

• You will own the buying, product discovery, and upgrade experience across HubSpot. You will be the single Product Manager accountable for how customers move from our freemium funnel to the solutions that best meet their needs
• You will define HubSpot’s Product Led Monetization strategy for the AI era. This includes evolving from static upgrade triggers to personalized, context aware upgrade moments powered by large language models and delivered through conversational assistants and MCP. You will help define what an upgrade moment looks like and means when users don’t have a traditional UI to interact with and monetization becomes more usage-based
• You will partner with product teams across HubSpot to align buying patterns and create a coherent, consistent customer experience across the platform
• You will work closely with go to market teams on pricing launches, upgrade campaigns, and customer communication strategies related to driving monetization
• You will present strategies, progress, and results to senior leaders, including members of the executive team

Requirements:

• You have owned monetization or the buying experience for a software as a service product. This is a core area of expertise for you
• You have worked on a product with credit based, usage based, or outcome based pricing. You understand how these models affect both how a product is built and how it is sold
• You have driven alignment across multiple product groups without relying on direct authority. You know how to influence decisions, build commitment, and move teams toward a shared outcome
• You have meaningful AI product experience. You have worked on or alongside products built around artificial intelligence, and you understand how large language models are changing product strategy, customer expectations, and business models
• You bring strong business model fluency. You can think strategically about pricing, packaging, monetization, and go to market motions, not only feature roadmaps
• You have worked in both a scaled organization and a more entrepreneurial environment. You can navigate the complexity of a large company while remaining comfortable building something new from the ground up
• You are a driver who moves quickly and takes ownership. You are comfortable challenging existing approaches when needed, and you do not wait for perfect information before making progress