Senior Business Analyst

3Pillar is an AI transformation partner helping enterprises build AI-native products and intelligent agents. The Senior Business Analyst will transform complex clinical research needs into actionable engineering deliverables by eliciting and documenting requirements, facilitating agile ceremonies, managing backlogs, and supporting UAT.

Responsibilities:

• Facilitate effective communication with client project stakeholders regarding project status, requirements clarity, and delivery recommendations
• Elicit, document, and manage business requirements from product owners and stakeholders
• Translate requirements into well-defined user stories, acceptance criteria, and functional specifications in Jira/Confluence
• Facilitate backlog grooming, sprint planning, and stakeholder review sessions in collaboration with engineering and QA
• Conduct gap analyses and workflow mapping to identify process improvements on the BX platform
• Support UAT (user acceptance testing) planning, test script preparation, and stakeholder sign-off
• Produce clear documentation including BRDs, process flows, data dictionaries, and use case diagrams
• Engage in agile software development including daily stand-ups, sprint planning, team retrospectives, and governance activities
• Elicit and document requirements from business and technical stakeholders in a software product environment
• Author user stories, acceptance criteria, BRDs, and process documentation to a high standard
• Facilitate agile ceremonies and manage backlog priorities in Jira and Confluence
• Support UAT planning and execution, serving as a liaison between business and QA teams

Requirements:

• Experience/expertise in the following areas specified below:
• Elicit and document requirements from business and technical stakeholders in a software product environment
• Author user stories, acceptance criteria, BRDs, and process documentation to a high standard
• Facilitate agile ceremonies and manage backlog priorities in Jira and Confluence
• Support UAT planning and execution, serving as a liaison between business and QA teams
• Agile/Scrum Tools: Jira, Confluence
• User stories, BRDs, process flow diagrams, data dictionaries, use cases
• Proven ability to communicate technical concepts clearly to non-technical audiences
• Strong interpersonal and stakeholder management skills. English proficiency
• Experience in clinical trials, healthcare IT, or regulated software environments (GxP, 21 CFR Part 11)
• 3+ years of business analysis experience in a software product or professional services environment
• CBAP or equivalent business analysis certification
• Familiarity with API concepts and ability to review technical specifications
• Experience in a multi-vendor delivery model
• Excellent problem-solving skills and a proactive attitude towards challenges