Senior Staff Software Engineer, Agentic Platform

Tide helps SMEs save time and money through business accounts, banking services, and connected administrative solutions. The company is seeking a Senior Staff Software Engineer to lead the architecture of its agentic platform, develop shared AI platform capabilities, and establish standards for reliability, safety, scalability, and developer experience.

Responsibilities:

• Define the architecture for Tide’s agentic platform
• Drive the design of shared services such as context APIs, tool layers, policy controls, and auditability
• Partner with product, data, security, and engineering teams to turn use cases into reusable platform capabilities
• Set standards for reliability, safety, scalability, and developer experience
• Provide technical leadership across teams and unblock critical decisions
• Implement cost-management and routing logic to optimize LLM spend across different providers
• Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories