Director - Product Management

Granicus is a civic technology company that provides cloud-based digital solutions connecting governments with their constituents. The Director of Product Management will lead product strategy, roadmap development, team management, cross-functional delivery, and responsible AI adoption to drive user value, business impact, and product profitability.

Responsibilities:

• Define and Drive Strategy: Translate Granicus’s 3–5 year vision into a clear, actionable product roadmap aligned with business goals, customer needs, and financial outcomes
• Lead and Inspire: Manage, mentor, and grow a team of Product Managers, fostering a culture of ownership, innovation, continuous improvement, and effective use of AI in product discovery, delivery, and decision-making
• Own the Roadmap: Prioritize initiatives based on business impact, customer value, and technical feasibility. Make informed trade-offs to maximize ROI and product profitability
• Champion the User: Advocate for user-centric design and data-driven decision-making. Leverage analytics, customer feedback, and market research to guide product direction
• Collaborate Cross-Functionally: Partner with Engineering, Design, Implementation, Support, Customer Success, and Sales to ensure seamless product delivery and go-to-market execution
• Drive Operational Excellence: Establish and refine product management processes, tools, and best practices to scale product development effectively
• Be a Thought Leader: Represent Granicus externally and internally as a product evangelist, articulating our vision and value proposition to stakeholders and customers, and helping shape how AI can responsibly accelerate product strategy, execution, and customer impact
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies

Requirements:

• • Experience: 5+ years in product management, with at least 2 years in a leadership role
• Proven success managing and scaling product teams in an Agile environment
• • Leadership: A servant-leader mindset with a track record of coaching and developing high-performing teams
• • Strategic Thinking: Ability to connect the dots between market trends, customer needs, and business objectives to craft compelling product strategies
• • Execution Excellence: Skilled at breaking down complex problems into clear, actionable plans
• Comfortable navigating ambiguity and shifting priorities
• • Communication: Exceptional communicator who can influence across all levels of the organization, from engineers to executives
• • AI Leadership: Demonstrated ability to lead AI adoption within product organizations, including coaching Product Managers to use AI tools effectively for research, prioritization, writing, experimentation, and team productivity
• • Business Impact: Demonstrated ability to drive product success and profitability through strategic planning and execution
• • Education: Bachelor's degree in a technical field (e.g., Computer Science, Engineering, Math) or equivalent experience
• MBA is a plus
• Experience working in a private equity-backed environment is a strong plus
• Nice to have: experience in Agenda Management, Video Streaming, and Records Request markets for SaaS products