Sr. Business Systems Analyst

TypTap Insurance Company is seeking a Senior Business Systems Analyst to support product solutions and business process initiatives. The role leads discovery, requirements definition, solution design, testing, implementation, stakeholder collaboration, and post-release support for complex software projects.

Responsibilities:

• Work with Director of Product Solutions to align product strategy with corporate strategy
• Lead the design and implementation of complex software projects and enhancements
• Work closely with the key stakeholders and software developers to define and implement the software project
• Be passionate about the user experience
• Gather requirements and evaluate alternatives
• Create detailed requirement specifications/use cases for the development team
• Create and maintain comprehensive documentation for systems and processes
• Facilitate and assist in User Acceptance Testing
• Lead meetings, document notes, and ensure follow up of action items
• Work closely with the Director of Product Solutions to prioritize development efforts based on business needs
• Work with development and QA teams to meet project schedules
• Follow up, investigate, troubleshoot and resolve production support incidents
• Perform functionality demos to customers

Requirements:

• Strong critical thinking, analytical, and problem-solving skills
• Clear, concise oral and written communication skills, including an ability to effectively communicate with both business and technical teams
• Demonstrated ability to independently lead software initiatives from discovery and requirements gathering through implementation and post-production support
• Ability to develop a deep understanding of assigned products, business processes, system capabilities, and related documentation, including product manuals
• Self-driven, and able to work independently, including ability to deliver on projects with incomplete data
• Ability to work in a fast-paced, ambiguous and rapidly changing environment
• Adept at multitasking and handling multiple projects simultaneously under strict deadlines
• Property & Casualty Insurance experience
• Experience writing SQL Server queries required
• Experience with User Acceptance Testing (UAT) methodologies and documentation
• Familiar with Agile software development
• Jira and Confluence (or equivalent software) experience
• Associate degree or equivalent education required
• 2+ years**'** experience in the Property & Casualty field required
• Independent project leadership experience preferred
• Mongo queries preferred
• Bachelor degree preferred
• 7+ years' Business Systems Analyst experience preferred