Application Support & DevOps Engineer

RIT Solutions, Inc. is recruiting for a role supporting Cambium Assessment’s operational environments, deployment processes, cloud infrastructure, and assessment platforms. The Senior DevOps & Application Support Engineer will maintain environments, manage releases and deployments, troubleshoot applications and data issues, support AWS infrastructure, and develop automation tools as needed.

Responsibilities:

• Support Development, UAT, and Production environments
• Monitor application health, system performance, and operational dashboards
• Troubleshoot production incidents, application issues, and data processing failures
• Assist with root cause analysis and corrective actions
• Work directly with project managers to investigate and resolve client-reported issues
• Support data processing activities, operational workflows, and scheduled jobs
• Participate in production support and release activities
• Maintain deployment scripts and release procedures
• Manage environment configurations and application settings
• Improve operational monitoring and alerting capabilities
• Support AWS-hosted environments and services
• Manage cloud resources used by Assessment applications
• Support system scalability, monitoring, logging, and operational readiness
• Troubleshoot .NET applications and services
• Support application enhancements and defect resolution
• Develop utility programs, automation tools, and operational scripts
• Assist development teams with code reviews, and release readiness
• Support database development and troubleshooting activities

Requirements:

• · Bachelor's degree in Computer Science, Information Technology, or related field
• · 5+ years of experience supporting enterprise applications and operational environments
• · Strong troubleshooting and production support skills
• · Experience supporting .NET applications
• · Strong SQL skills, including:
• o Query development
• o Stored procedures
• o Data analysis
• o Troubleshooting data issues
• · Experience managing deployments and release processes
• · Experience working with AWS cloud technologies
• · Strong analytical and problem-solving skills