Lead Project Manager - Public Sector Job Details | Lumen Technologies

Lumen is a telecommunications and connectivity company serving enterprises, governments, and communities through fiber networks and connected services. The Lead Project Manager will lead cross-functional teams in planning and executing government telecommunications projects, managing contract deliverables, service implementations, proposals, budgets, change management, and customer relationships.

Responsibilities:

• Direct liaison between the customer and Lumen Government Services (Contract Program Office, Pre-sales, Business Development, Planning and Execution, Project Management, Customer Relations, Billing and Contracts) to ensure all contractual obligations are met
• Responsible for reviewing, developing requirements, and working with appropriate teams to answer proposal requirements resulting from Government Statement of Work, Task Orders, and Modifications. Lifecycle Management of Government Contracts
• Program Management Reviews (PMR’s) to include both customer and senior level Lumen management
• Assist at the ground level with the integration of services and billing from Lumen’s portfolio of voice, data, hosting, cloud and managed services
• Manage and implement complex data services installations to include both domestic and international services
• Ensure the timely and accurate delivery of all weekly, monthly, quarterly, semi-annual and annual contract deliverables
• Initiate change management reviews and contract modifications, and identify requirements for product and IT development

Requirements:

• 5-7 years of Federal Telecommunications Program Management and customer liaison experience a must
• Working knowledge of Microsoft Project and associated Microsoft Office suit
• Ability to prepare customer and high-level management PowerPoint Presentations
• This is a remote, work-from-home position. Candidates must have a dedicated workspace with reliable internet access and be able to work effectively in a virtual environment
• Standard business hours apply; however, flexibility is required to support business needs across multiple U.S. time zones. This role regularly partners with customers and stakeholders in both the Eastern and Central time zones. As a result, periodic schedule adjustments, including earlier start times, may be necessary to support special projects, business initiatives, customer meetings, or critical operational needs
• Candidates should be comfortable working a flexible schedule when required to ensure timely support and successful project execution
• Project Management Professional / Project Management Institute (PMP/PMI) certification is high desirable
• Solid understanding of Data Services installation activities for federal government agencies
• 5-7 years of Federal Data Services Transition and Implementation Program Management
• Strong working knowledge of Lumen Ordering and Provisioning processes desirable
• Experience in the transition, implementation, management and execution of large-scale Federal Government Contracts to include vendor management
• Successful experience in the development of proposals for Federal programs
• Builds and maintains excellent customer relationships, especially with the contracting officer's technical representative (COTR) and senior management
• Knowledge of the Networx Universal and Enterprise GSA Contract vehicle is desirable
• Ability to manage process/procedural changes - thorough understanding of Federal Government contracts
• Strong knowledge of traditional data services
• Strong verbal and written communication skills
• Demonstrated conflict resolution skills
• Ability to work in a fast-paced, multi-task, stressful environment
• Ability to create and matrix-manage various functional teams
• Possesses and has demonstrated strong, effective leadership skills