Fellow Digital Product Manager

Federal Express Corporation is seeking a Fellow Digital Product Manager to lead the strategy, development, and execution of innovative digital products. The role drives product vision and roadmaps, leads cross-functional teams, uses customer and market insights to guide decisions, and mentors product management talent while advising senior leaders on enterprise product strategy.

Responsibilities:

• Define the product vision, strategy, and roadmap for digital products, ensuring alignment with the organization’s long-term goals and customer needs. Prioritize product features and initiatives based on business value, customer impact, and technical feasibility
• Lead and collaborate with design, engineering, marketing, and data teams to deliver high-quality products on time and within budget. Ensure clear communication across all teams and drive consensus on product decisions
• Conduct customer research, analyze market trends, and gather insights to inform product decisions. Advocate for the customer throughout the product development process, ensuring user needs are at the forefront of product strategy and design
• Oversee the entire product lifecycle, from ideation and planning through to execution and post-launch analysis. Continuously evaluate product performance, gather user feedback, and iterate on product features to optimize user experience and business outcomes
• Use analytics and customer feedback to inform product decisions, identify growth opportunities, and assess the impact of product features. Establish and track key performance indicators (KPIs) to measure the success of products and inform future product iterations
• Present product updates, strategies, and roadmaps to senior leadership and other stakeholders, ensuring alignment with business objectives. Communicate product decisions effectively to both technical and non-technical audiences
• Mentor junior product managers, helping them grow their skills in product management, strategic thinking, and cross-functional collaboration. Lead by example and create a positive, collaborative team environment
• Set the strategic product direction for major portfolios, platforms, or lifecycle journeys
• Operate across domains to solve foundational platform and architectural challenges
• Act as an advisor to Directors, VPs, and cross-functional leaders on product strategy, execution, and vision
• Define and evangelize standards for product thinking, planning, discovery, and delivery
• Own long-horizon initiatives with high ambiguity and executive visibility
• Represent product in enterprise transformation or modernization efforts
• Coach group and principal PMs; raise the product bar org-wide

Requirements:

• This position is eligible for telecommuting and may be located anywhere within the United States excluding AK, HI and U.S. territories
• • Bachelor's degree in Business, Computer Science, Engineering, or a related field
• In lieu of a degree, 10+ years of practical experience may offset education requirements
• • 6 years of experience in product management, with at least 3+ years in a senior or lead product management role
• • Proven track record of managing the development of digital products from ideation through launch and beyond
• • Strong understanding of agile methodologies and experience working in an agile development environment
• • Experience with data analysis and using customer insights and metrics to inform product decisions
• • Excellent communication and leadership skills, with the ability to influence and engage stakeholders at all levels
• • Experience managing complex, cross-functional product initiatives, particularly in a fast-paced, technology-driven organization
• • Strong technical background, with the ability to engage in technical discussions and understand technical constraints and opportunities
• • Experience in digital product management within e-commerce, SaaS, or similar industries
• • Familiarity with tools such as JIRA, Confluence, Aha!, and analytics platforms (e.g., Google Analytics, Mixpanel)
• • Passion for staying informed about industry trends, market dynamics, and emerging technologies
• • 6–10+ years in digital product management with leadership of large-scale or cross-functional products
• • Deep strategic thinking and ability to translate high-level business problems into product outcomes
• • Strong influence across executive stakeholders, engineers, designers, and commercial partners
• • Trusted voice in shaping team norms, investment strategy, and customer-first thinking
• • Proven record leading successful transformation, platform modernization, or net-new 0→1 product builds
• • Expertise in product operations, pricing, commercialization, or growth models
• • Recognized thought leader inside and outside the organization