Core Integration Business Analyst

MeridianLink is seeking a Core Integration Business Analyst to join its Software Integration Services team. The role bridges business and technical requirements by assessing banking core integration processes, defining requirements, documenting specifications, supporting implementations, and resolving client inquiries. The position also contributes to process documentation, best-practice initiatives, project tracking, and team training.

Responsibilities:

• Effectively facilitate communication between stakeholders (Developers, Trainers, Product, Vendors, Clients, Sales, Services)
• Scope project requirements, document risks as it relates to core integration requests
• Work with clients, internal teams, and vendors to resolve obstacles to core integration implementations
• Act as liaison between SIE and SIS for implementation of new core system integrations
• Maintain SIS documentation
• Manage core integration tracker files and identify and recommend changes to default mapping
• Assist in monitoring project progress, follow-up with stakeholders and provide relevant feedback
• Support the initiative to accelerate project delivery
• Other duties assigned as needed
• Assist as needed
• Triage tickets
• Train new team members
• Take a lead role on initiatives related to areas of expertise

Requirements:

• Extensive knowledge of banking core system integrations
• Excellent verbal and written communication skills
• Strong troubleshooting skills
• High degree of initiative and proven ability to exercise independent judgement
• Strong customer service skills and abilities
• Demonstrated ability to effectively develop, maintain and document business processes, workflows, product architecture and product design best practices
• Demonstrated ability to produce project plans and executive summaries
• Experience working with developers
• Bachelor's Degree in Computer Science, and/or relevant professional experience
• At least two years of relevant experience as a technical team leader or analyst for Banking Core Systems implementations
• Basic competence in at least one programming language
• Knowledge of system implementations and customization
• Familiarity with SQL
• Experience with Azure Application Insights (Kusto query language)
• Basic understanding of networking concepts and troubleshooting