Specialist, Software Engineer - ETL Informatica and ACE (App Connect Enterprise)

Nationwide is a technology organization supporting secure, innovative solutions for its insurance business and customers. The Specialist Software Engineer will design, enhance, and support IBM App Connect Enterprise integrations and Commercial Lines ETL batch processing, including API integration, data transformation, downstream feeds, production support, and operational troubleshooting.

Responsibilities:

• Design, enhance, and support ACE integrations that connect PolicyCenter and other services through secure APIs, message routing, and payload transformation
• Build and maintain ACE flows that obtain authentication tokens, invoke REST services, construct request payloads, apply field mappings, and return transformed responses to upstream applications
• Support CL ETL Batch processing that consumes PolicyCenter transaction data from IDS Oracle after IIB/ACE processing and creates downstream extracts and statistical records
• Deliver and support integrations and data feeds for business and regulatory consumers including Billing, Commissions, General Ledger, ISO/TICO, HSB, ISO/Verisk, WC PICS/Unit Stat, print, inforce, ECIF, AMI, SaRA, and PAM
• Provide production support, issue analysis, and ongoing optimization for integration jobs, runtime behavior, and data processing outcomes
• Own and enhance ACE integration solutions, including instance-level application support, updates, and alignment with enterprise integration standards
• Analyze business and system requirements and translate them into API contracts, request/response mappings, transformation logic, and integration error handling
• Develop and troubleshoot data mappings between PolicyCenter XML or service payloads and downstream schemas used by internal services, print, vendor feeds, and reporting outputs
• Support ETL workflows that extract, transform, and publish data for line-of-business processing, statistical records, and operational file exchanges
• Work with Oracle-based IDS data structures, job control metadata, and environment-specific parameters used to monitor, troubleshoot, and rerun processing flows
• Support job scheduling and operational processing in a UNIX environment using established batch frameworks and Perl-based job control patterns
• Partner with product, testing, and downstream business or technical teams to ensure integrations are reliable, supportable, and aligned to policy transaction needs
• Analyzes, solutions, develops, tests, debugs, documents and deploys software according to standards in an agile environment
• Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities
• Uses DevSecOps practices, tooling and techniques
• Drives continuous improvement and learning through ongoing training, practice and innovation
• Manages medium to large project priorities, deadlines and deliverables proactively
• May perform other responsibilities as assigned

Requirements:

• Strong integration engineering background with hands-on experience in IBM App Connect Enterprise or comparable middleware/integration platforms, including message routing, protocol connectivity, and data transformation
• Experience with API and service integrations, including token-based authentication, REST request construction, header management, endpoint invocation, response parsing, and upstream response mapping
• Strong data mapping and transformation skills across XML, JSON, and downstream record or file layouts
• Experience working with batch data pipelines, file-based integrations, and downstream data feeds for operational or reporting consumers
• Working knowledge of Oracle data environments, SQL-based troubleshooting, and environment-specific configuration or access patterns for development through production support
• Understanding of deployment, security, and configuration concepts for integration runtimes
• Experience supporting production incidents, job failures, data issues, and operational reruns in complex enterprise environments
• Completion of undergraduate studies in computer science, management information systems, or other related degree. Technology experience or non-traditional technology certificates can be substituted for an undergraduate degree
• Four or more years of analysis and technology experience
• Proficiency in one or more programming language such as Java, C++, Python, JavaScript
• Strong knowledge of software development lifecycle
• Proven ability to tackle complex business and development problems
• Ability to thrive in a team environment
• Experience with Commercial Lines PolicyCenter integrations and transaction data flows into downstream platforms
• Familiarity with IDS Oracle structures and CLS ETL Batch processing patterns
• Experience supporting vendor, bureau, or regulatory feeds such as ISO, Verisk, NCCI/CDX, HSB, or premium audit/reporting processes
• Experience with UNIX-based batch operations, scheduling tools, and scripting for file handling, job control, or audit/reporting support
• Insurance/financial services industry knowledge a plus