Director of Hospital Patient Financial Services
Location: Frederick, MD
Pay: $125,000 - $190,000 annually
Work Environment
100% On-Site
Schedule
• Full-time
• Permanent Position
Compensation and Benefits
Pay Rate: $125,000 - $190,000 annually
Duration: Permanent
If eligible, benefits may include:
• Medical, Dental, Vision
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan (Pre-tax and Roth post-tax contributions available)
• Voluntary Life & AD&D (employee + dependents)
• Short-term and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program (EAP)
• Time Off / Leave (PTO, Vacation or Sick Leave)
About the Role
The Director of Hospital Patient Financial Services provides strategic and operational leadership for hospital revenue cycle operations, including billing, claims management, accounts receivable, denial prevention and resolution, collections, financial assistance, and reimbursement optimization. This leader partners across finance, patient access, HIM, IT, and clinical departments to improve revenue integrity, cash performance, operational efficiency, compliance, and the overall patient financial experience.
Key Responsibilities
• Lead hospital patient financial services operations, including billing, claims submission, payment posting, AR follow-up, collections, denial management, and financial assistance programs
• Develop and maintain policies, procedures, controls, and workflows that support compliant and accurate billing practices
• Monitor key revenue cycle metrics, including AR days, denial rates, collections, bad debt, payment posting timeliness, and aging trends
• Drive denial prevention and recovery initiatives through root cause analysis and cross-functional collaboration
• Serve as a subject matter expert on payer requirements, hospital billing regulations, Medicare, Medicaid, and reimbursement methodologies
• Collaborate with Finance, Patient Access, HIM, Clinical Operations, and IT to improve revenue cycle performance and account accuracy
• Oversee vendor relationships and ensure accountability for operational and financial outcomes
• Lead process improvement initiatives to enhance efficiency, reduce manual work, and improve reimbursement results
• Prepare operational and executive reporting related to revenue cycle performance, trends, risks, and opportunities
• Manage departmental budgets, productivity standards, team performance, succession planning, and staff development
• Support audits, compliance reviews, reimbursement optimization strategies, and revenue integrity initiatives
Required Skills & Experience
• Bachelor’s degree in Healthcare Administration, Business Administration, Finance, Accounting, or a related field
• Minimum of 5 years of hospital revenue cycle, patient financial services, or hospital billing experience
• Minimum of 3 years of progressive leadership experience in a manager- or director-level role
• Strong knowledge of hospital billing regulations, reimbursement methodologies, denial management, and AR oversight
• Experience utilizing revenue cycle technology, reporting tools, operational analytics, and performance dashboards
• Demonstrated success improving revenue cycle outcomes and financial performance metrics
• Exceptional leadership, communication, collaboration, and change management skills
• Ability to analyze complex operational and financial challenges and implement effective solutions
Top Skills – Must Haves:
• Hospital Billing
• UB-04 / Institutional Billing
• Revenue Cycle Management
• Accounts Receivable Management
• Denial Management
• Patient Financial Services Leadership
Nice-to-Have Skills:
• Master’s degree (MHA, MBA, Finance, or related field)
• CRCE or equivalent revenue cycle certification
• Contract management experience
• Charge Description Master (CDM) collaboration
• Vendor management oversight
• Epic Resolute, Cerner RevElate, Meditech, or similar revenue cycle systems experience
Job Type & Location
This is a Permanent position based out of Frederick, MD.
Pay and BenefitsThe pay range for this position is $125000.00 - $190000.00/yr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Copilot Search Branding Like Dislike Frederick Health Employee Benefits Overview Frederick Health offers a comprehensive benefits package designed to support employee health, financial security, career growth, and work-life balance Frederick Health. Health & Wellness Health Insurance with Pharmacy Program – Fully or partially funded by the healthcare system; includes annual flu vaccines, health assessments, immunizations, and virtual visits Frederick Health. Dental Insurance – Available for employees and families Frederick Health. Vision Insurance – Optional coverage Frederick Health. Flexible Spending Accounts (FSA) – Healthcare and Dependent Care Frederick Health. Employee Health Services – Annual flu shots, immunizations, health screenings, and virtual visits Frederick Health. Financial Protection Supplemental Life, AD&D, and LTD plans – Additional coverage beyond basic insurance Frederick Health. Short or Long Term Disability – For full-time employees only Frederick Health. Basic Life and AD&D Insurance – Standard coverage included Frederick Health. Retirement & Savings 403(b) & Roth Retirement Plan – Up to 5% employer match Frederick Health. Deferred Compensation – Section 457 plan for eligible employees Frederick County MD - Official Website. Paid Time Off & Work-Life Balance Paid Time Off (PTO) – Flexible leave options Frederick Health. Employee Assistance Program (EAP) – Free confidential counseling Frederick Health. Family Medical Leave Act (FMLA) – Eligible for eligible employees Frederick Health. Well-Being Program (ZEN DEN) – Activities, events, and wellness initiatives Frederick Health. Education & Career Development Tuition Reimbursement – $3,000–$4,500/year for full-time; $2,250/year for part-time Frederick Health. FCC Grant Program – Funding for education expenses Frederick Health. Tuition Discounts – For Hood College & Mount St. Mary’s Frederick Health. Recognition Program (PEP) – Rewards for exceeding expectations Frederick Health. Perks & Discounts Free On-Site Parking Frederick Health. 25% Discount at Hospital Cafeteria Frederick Health. Early Access to Pay – Up to 40% of base pay before payday Frederick Health. Discounts – Sporting events (Baltimore Orioles, Frederick Keys), entertainment, fitness, travel, insurance, and education Frederick Health. Free Burnalong Fitness Membership – 35,000+ on-demand classes, 10,000+ fitness locations Frederick Health. Breastfeeding-Friendly Workplace Frederick Health. SHARE Food Network – Reduced-cost food for families Frederick Health. Enrollment & Access Employees can manage benefits via the bswift portal, accessible through Frederick Health systems or directly with their Employee ID and SSN last four digits fmh.bswift.com. Tip: For full plan details, visit the Frederick Health benefits page or log in to bswift to view and update your coverage. Read less
Workplace TypeThis is a hybrid position in Frederick,MD.
Application DeadlineThis position is anticipated to close on Sep 14, 2026.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
