Project Delivery Manager, Life Sciences

Arcadia is hiring a Project Delivery Manager, Life Sciences to manage solutioning projects from finalized sales agreement through implementation and turnover. The role coordinates cross-functional teams, customer and channel-partner discussions, project readiness and handoffs, and support for the Life Sciences feasibility queue.

Responsibilities:

• Manage multiple Life Sciences solutioning projects from finalized sales agreement through implementation and turnover, with complete and on-time project delivery
• Create and maintain clear project planning activities, milestones, dependencies, responsibilities, decisions, risks, issues, and action items
• Organize and coordinate project activities across the Life Sciences team and supporting functions, maintaining clear ownership, prioritization, alignment, and progress across contributors
• Establish a dependable meeting and reporting cadence appropriate to each project's complexity and customer commitments
• Monitor progress, identify obstacles early, secure accountable owners, and escalate risks or unresolved decisions when necessary
• Facilitate requirements discussions and document agreed business and technical documentation, acceptance criteria, assumptions, and decisions
• Build alignment across participating teams on priorities, responsibilities, dependencies, timelines, and execution approach
• Facilitate customer and channel-partner discussions related to in-flight solutioning projects, ensuring requirements, decisions, action items, and next steps are clearly documented and communicated
• Prepare concise status reporting for internal leaders and, when appropriate, customers and channel partners
• Maintain project documentation in Jira and Confluence so current plans, decisions, and ownership are accessible to the people doing the work
• Ensure all project workstreams, including requirements, analysis, technical development, testing, documentation, and implementation readiness, are appropriately planned, prioritized, and completed on time
• Coordinate readiness reviews and confirm that agreed QA/QC activities, acceptance criteria, dependencies, and outstanding issues are understood before implementation
• Coordinate the transition of completed projects to Delivery & Operations, ensuring required runbooks, known issues, outstanding items, and ownership are clearly documented
• Facilitate project retrospectives and turn recurring lessons into practical improvements for future projects
• Support coordination of the Life Sciences feasibility queue, facilitating prioritization of new Sales demand against existing activities and commitments across the Life Sciences team
• Maintain visibility into feasibility-request status, ownership, dependencies, and expected completion

Requirements:

• Completion of a postsecondary degree, certificate, apprenticeship, or comparable structured educational program
• Five or more years of practical experience managing healthcare data, technology, analytics, implementation, or similarly complex cross-functional projects
• Demonstrated success managing multiple concurrent projects through complete and timely delivery
• Experience coordinating technical and nontechnical contributors without direct reporting authority
• Hands-on experience with Jira and Confluence for planning, documentation, action tracking, and status reporting
• Experience facilitating requirements discussions and maintaining clear project documentation, including responsibilities, dependencies, risks, issues, decisions, and acceptance criteria
• General understanding of healthcare data structures, data pipelines, QA/QC, and software development lifecycle practices. Coding experience is not required
• Practical judgment and a straightforward working style focused on completing the work rather than adding process for its own sake
• Strong organizational skills, attention to detail, and disciplined follow-through across multiple projects and competing priorities
• Ability to create clarity, alignment, and accountability across teams without relying on formal authority
• Clear written and verbal communication, including concise status reporting and appropriate escalation of risks and issues
• Strong facilitation skills and the confidence to guide discussions toward decisions, owners, and next steps
• Comfort working through ambiguity while maintaining momentum and identifying where leadership decisions are required
• A collaborative approach and sound interpersonal judgment when working with internal teams, customers, and channel partners
• Experience managing projects involving healthcare claims, EHR, clinical, or other real-world data
• Experience working for a healthcare data vendor, healthcare technology company, analytics organization, or life sciences company
• Familiarity with projects involving patient cohort identification, provider alerting and actioning, dashboards, patient engagement, or outcomes reporting
• Experience coordinating data-pipeline, analytics, or software-development work through testing and implementation readiness
• Familiarity with Snowflake, AWS, SQL, or modern data-platform concepts sufficient to follow technical discussions; hands-on coding is not required
• Project-management or Agile training or certification. Practical experience and judgment are more important than a specific certification