IT Business Analyst / Transition Coordinator

NTT DATA is a global business and technology services company. The IT Business Analyst / Transition Coordinator will support application transition activities for an acquisition carve-out by coordinating knowledge transfer, data requests, application discovery, stakeholder activities, reporting, and transition readiness across multiple applications.

Responsibilities:

• Knowledge Transfer & Application Discovery
• Coordinate Knowledge Transfer (KT) requests across business stakeholders, IT teams, application owners, and external parties
• Meet with business users, application owners, and IT stakeholders to understand the current level of application knowledge and identify gaps requiring additional information, documentation, or knowledge transfer
• Facilitate application discovery discussions to understand:
• Application functionality and business usage
• Key business processes supported
• Business users, application owners, and stakeholders
• Application data usage and storage
• Interfaces and integrations
• Upstream and downstream dependencies
• Application environments
• Operational and support processes
• Help stakeholders translate identified information and knowledge gaps into clear, actionable KT requests
• Coordinate KT sessions with the appropriate business, IT, and external participants
• Document key information, decisions, outcomes, gaps, and follow-up actions resulting from discovery and KT activities
• Data Request Coordination
• Coordinate Data Requests from business and IT stakeholders throughout the application transition
• Work with requestors to clarify the information or data required and ensure sufficient details are captured before requests are submitted
• Submit and coordinate requests through established project and organizational processes
• Track requests from initiation through completion and proactively follow up on outstanding questions, actions, dependencies, and approvals
• Escalate delays or blockers that could affect transition timelines or readiness
• Application Information & Data Management
• Maintain application-level information required to support transition planning and execution
• Ensure application information and project data are complete, accurate, current, and appropriately organized
• Maintain trackers covering applications, KT requests, data requests, actions, dependencies, risks, issues, and completion status
• Perform data validation and reconciliation to identify missing, inconsistent, or incomplete application information
• Work with appropriate stakeholders to resolve identified information gaps
• Analysis, Reporting & Presentations
• Analyze application, KT, Data Request, and transition information to identify:
• Information and knowledge gaps
• Outstanding activities
• Risks and issues
• Application dependencies
• Delayed actions
• Trends and recurring concerns
• Areas requiring follow-up or escalation
• Develop and maintain project trackers, dashboards, status reports, and management information
• Create concise and professional PowerPoint presentations and management-level status updates
• Communicate key metrics, progress, risks, issues, dependencies, outstanding actions, and overall transition readiness
• Provide data-driven insights to Application Transition Leads and project leadership to support prioritization and decision-making
• Stakeholder & Transition Coordination
• Work collaboratively with Application Transition Leads, Project Managers, Business Leads, Application Owners, IT teams, and external stakeholders
• Coordinate multiple concurrent applications, requests, meetings, actions, and dependencies
• Proactively follow up with stakeholders to ensure agreed actions and deliverables are completed on schedule
• Identify and escalate gaps, delays, risks, or dependencies that could impact transition readiness
• Support broader transition planning and execution activities as required

Requirements:

• 2–5 years of experience in an IT Business Analyst, Business Systems Analyst, Project Coordinator, Application Analyst, PMO Analyst, or similar technology-focused role
• 3+ years of experience working directly with business users and IT stakeholders to gather information, understand business and application needs, and document requirements, decisions, and outcomes
• 3+ years of strong business analysis and discovery skills, including the ability to ask effective follow-up questions, identify information gaps, and translate findings into actionable next steps
• Strong organizational and coordination skills with demonstrated ability to manage multiple concurrent applications, requests, actions, stakeholders, and dependencies
• Strong experience maintaining project or application trackers and following activities through completion
• Strong Microsoft Excel skills, including experience organizing, analyzing, validating, reconciling, and maintaining data for project or portfolio tracking and reporting
• Strong Microsoft PowerPoint and presentation development skills, with the ability to convert detailed application and project information into concise management-level updates
• General understanding of enterprise application and technology concepts, including:
• Application functionality
• Business processes
• Application data
• Interfaces and integrations
• Application environments
• Dependencies
• Application ownership and support processes
• Strong written and verbal communication skills
• Ability to work independently, take ownership of assigned activities, proactively follow up with stakeholders, and escalate issues when necessary
• Ability to work effectively in a remote, cross-functional, and geographically distributed environment
• Previous experience supporting mergers and acquisitions (M&A), acquisitions, divestitures, or carve-outs
• Experience with application transition, separation, migration, or integration programs
• Experience coordinating formal Knowledge Transfer and Data Request processes
• Experience supporting application portfolio management, application discovery, or application rationalization initiatives
• Experience working with large, cross-functional enterprise technology programs involving business, IT, and external stakeholders