Advanced Services Engineer-SME

Varonis is hiring an Advanced Services Engineer – Subject Matter Expert to help customers optimize their Varonis investment and achieve measurable outcomes. The role provides strategic technical guidance, risk reduction, assessments, remediation, automation, and support across AI, data, and cloud environments.

Responsibilities:

• Drive measurable customer outcomes through hands-on engagement
• Guide customers through unique or complex scenarios that fall outside standard playbooks
• Assess customer environments and recommend changes that reduce risk across AI/agentic workloads, data platforms, and underlying cloud infrastructure
• Translate customer requirements and Varonis actions into actionable technical solutions
• Provide guidance on security best practices and product usage across AI/agentic environments and cloud platforms (AWS, Azure, GCP)
• Lead risk assessments, remediation, and automation engagements
• Troubleshoot and resolve complex, escalated issues both remotely and on-site
• Track and report on engagement progress and outcomes

Requirements:

• Deep expertise in at least one major IaaS platform (AWS, Azure, GCP), including identity and permissions management (IAM) and container services (e.g., EKS/ECS, AKS, or GKE); networking experience is a plus
• Bachelor's degree or equivalent technical education, with 3-5 years in a customer-facing role (e.g., consulting, solutions engineering, or support engineering)
• Strong communication skills with the ability to engage both technical and executive audiences
• Customer-first mindset with a proactive, solution-oriented approach
• Exposure to security technologies and enterprise IT environments
• Relevant cloud certifications preferred, such as AWS Cloud Practitioner, Associate, or Professional; equivalent Azure certifications are also welcome
• Familiarity with cloud data platforms (e.g., Databricks, Snowflake) and agentic AI workflows, MCP, LLM concepts, and prompt engineering is a plus
• AI-specific skills can be developed on the job