Release Train Engineer(s) - Healthcare

CMM CoverMyMeds LLC is hiring a Release Train Engineer for its Retail Value Stream. The role facilitates alignment, planning, execution, and continuous improvement across multiple teams, managing dependencies and delivery risks while supporting predictable value delivery at scale.

Responsibilities:

• Partner with the Operating Model Transformation Team and Product Operations to design, facilitate, and continuously improve value stream and ART-level operating cadences, including PI Planning, ART Syncs, Scrum of Scrums, Product Owner Syncs, System Demos, Inspect & Adapt workshops, and PI execution reviews
• Establish a consistent operating rhythm that enables alignment and execution, and lead large-scale, cross-functional planning and execution events involving multiple teams, competing priorities, and real-time decision-making
• Ensure teams and leaders are prepared for PI Planning by aligning priorities, capacity, dependencies, risks, objectives, and backlog readiness. Facilitate Program Board creation and planning alignment, confidence voting, risk ROAMing, and the capture of committed and stretch PI objectives. Support pre-planning activities to promote realistic sequencing, alignment, and committed delivery outcomes
• Ensure cross-team dependencies, risks, blockers, and impediments are visible and actively managed across the value stream. Monitor and improve flow across the system by identifying and addressing systemic bottlenecks, mediating cross-team conflicts and dependency trade-offs, and proactively escalating issues that cannot be resolved at the team level
• Track performance, flow metrics, ART health, and delivery outcomes to improve predictability and execution confidence. Use AI-enabled analytics and dashboards to identify patterns and bottlenecks, surface risks earlier, and translate delivery insights into clear actions and data-driven decisions for teams and leaders
• Lead Inspect & Adapt workshops, retrospectives, problem-solving sessions, and improvement backlogs that strengthen ART health and delivery performance. Coach teams and leaders on Lean-Agile principles, decentralized decision-making, and system-level thinking. Share expertise and guide colleagues with less experience, enabling self-sustaining delivery systems rather than directly managing execution outcomes
• Act as a connective force across Product Management, Technology, User Experience, Data, portfolio partners, and business leadership. Ensure alignment between strategy, backlog priorities, and execution; maintain visibility into ART health and outcomes; and communicate delivery risks, dependencies, decisions, and improvement opportunities to leaders and cross-functional partners
• Use AI-assisted tools to enhance facilitation, scenario modeling, and dependency management across the ART. Apply predictive insights to anticipate delivery risks, optimize sequencing, redirect efforts as conditions change, and improve decision-making during PI Planning and execution, enabling faster and more adaptive value delivery

Requirements:

• Degree or equivalent experience and typically 7+ years of relevant professional experience in Agile delivery, program delivery, product development, technology, or a related field
• Demonstrated experience supporting Agile teams in a scaled environment and leading large, cross-functional planning and execution events
• Strong working knowledge of SAFe, Lean, Scrum, Kanban, PI Planning, dependency management, flow, and continuous improvement practices
• Advanced facilitation, coaching, stakeholder management, conflict resolution, and negotiation skills
• Ability to develop practical approaches to complex problems, apply sound judgment with limited direction, anticipate change, and redirect efforts as needed
• Ability to influence without formal authority and communicate credibly with delivery teams, senior leaders, and cross-functional partners
• Strong systems thinking and the ability to connect delivery patterns, risks, dependencies, and organizational outcomes
• Experience using Agile planning and collaboration tools such as Atlassian and Miro
• SAFe Release Train Engineer, SAFe Practice Consultant, SAFe Agilist, Certified ScrumMaster, Agile Coach, PMP, or comparable certification; relevant experience is valued alongside credentials
• Experience supporting retail pharmacy products, pharmacy chains, point-of-sale and claims workflows, medication access, or another healthcare delivery environment
• Experience with AI-assisted facilitation, predictive delivery insights, scenario modeling, or automation of Agile metrics and reporting
• Experience working in a product-led operating model or value stream environment spanning product, engineering, data, user experience, and business teams