Technical Product Manager

Commerce is an AI-driven commerce ecosystem company that includes BigCommerce, Feedonomics, and Makeswift. The company is seeking a Technical Product Manager to drive the execution and evolution of Catalyst, a next-generation storefront architecture powered by Next.js, React, and the Storefront GraphQL API. The role owns product strategy, developer experience, APIs, SDKs, hosting, stakeholder alignment, and cross-functional execution across the Catalyst ecosystem.

Responsibilities:

• Own the roadmap for your assigned product lanes and contribute to the broader Catalyst strategy alongside senior product leadership, ensuring your work converges into a coherent whole
• Help define the vision for the product experience through sketches, mockups, prototypes, and written documentation
• Prioritize the execution path within your areas by making smart trade-offs — balancing developer experience improvements, feature support, hosting infrastructure, and architectural modernization against finite team capacity
• Define the public API surface for SDKs, including versioning semantics, TypeScript interfaces, and developer-facing contracts
• Contribute to the modernization of adjacent product areas into native, API-first implementations within the Catalyst framework
• Help drive the Native Hosting product from alpha through GA — including CLI experience, deployment architecture, custom domain assignment, usage metering, and pricing
• Support monetization strategy and product growth drivers for Native Hosting and the broader Catalyst ecosystem
• Track KPIs and monitor performance against goals: live storefronts, GMV, churn rate, reported bugs, MRR, and partner sentiment
• Understand and monitor the competitive landscape — Shopify Hydrogen, Vercel Commerce, and the broader composable commerce ecosystem
• Build dashboards, living reports, and automations to make metrics self-serve and scale your time
• Identify potential issues early and help develop contingency plans
• Ensure APIs, SDKs, and documentation are structured so that AI coding agents can build on the platform effectively
• Champion developer experience as a primary competitive advantage — targeting fast time to live storefront
• Help build SDK strategies that ensure consistency while respecting language and framework idioms
• Design documentation that serves both human developers and AI agents effectively
• Support a thriving developer community through authentic engagement, technical content, and ecosystem partnerships
• Communicate clearly with internal stakeholders to keep your engineering team set up for success. Help frame cross-team work within a unified narrative so that what customers see as "the Catalyst Roadmap" reflects the full picture
• Write and publish public documentation and release notes. Maintain the Features Doc, Roadmap Doc, and Release Notes for your areas as the single source of truth for what Catalyst supports and what's coming next
• Write regular initiative-level updates for internal stakeholders. Concise, clear, no fluff
• Help ensure partner GTM teams are properly enabled with product information, pricing, packaging, and sales enablement materials
• Build relationships with customers and partners to gather feedback. Engage directly with partners, agencies, and merchants — validate priorities and set realistic expectations
• Coordinate cross-team dependencies across Storefront, Checkout, B2B, Makeswift, and Infrastructure teams to ensure API-first development flows through the full stack
• Collaborate with cross-functional stakeholders including Marketing, Business Development, Sales, and Engineering

Requirements:

• To be considered, the applicant must reside in the United States
• • 3+ years of technical product management experience, with at least 1 year focused on developer platforms, SDKs, APIs, or framework-level products
• • Hands-on fluency with modern front-end web technology: TypeScript, React, Next.js (App Router, RSC, streaming), and Node.js
• • Solid understanding of GraphQL API design — schema modeling, query patterns, and the tradeoffs of exposing platform capabilities through a public API surface
• • Familiarity with edge computing platforms, serverless architecture, or infrastructure products — ideally Cloudflare Workers, Durable Objects, KV, and R2
• • Experience contributing to complex, multi-team technical initiatives from concept through execution
• • A pragmatic, iterative approach to execution: you break ambiguous problems into concrete deliverables with clear exit criteria
• • Comfort operating at the intersection of engineering, design, and go-to-market — you can write a technical RFC in the morning and a sales enablement brief in the afternoon
• • Excellent written communication. Concise, precise, and high-signal. You'll be authoring developer documentation, strategy docs, roadmap materials, and release notes
• Exposure to pricing, packaging, and go-to-market strategy for technical products — not just feature specs
• We have a preference for candidates located in Austin, TX or Atlanta, GA
• Experience with ecommerce platforms, headless commerce, or composable architecture patterns
• Familiarity with visual builder / CMS products and their integration into developer frameworks
• Experience building or using developer CLI tools and scaffolding workflows
• Background in developer relations, developer experience, or open-source product management
• Understanding of OAuth 2.0, JWT, and modern API security patterns
• Experience with API monetization and usage-based pricing models