DevOps Engineer

The company is an established healthcare SaaS provider delivering mission-critical software for electronic health records, practice management, billing, scheduling, and payments. The DevOps Engineer will own and evolve the AWS cloud infrastructure, CI/CD pipelines, containerization strategy, and observability platform while improving reliability, security, cost efficiency, and developer productivity.

Responsibilities:

• Design, build, and maintain AWS infrastructure with a focus on reliability, security, and cost efficiency
• Own and modernize CI/CD pipelines to accelerate safe, frequent software delivery across all product lines
• Lead containerization efforts and drive Kubernetes or ECS adoption to improve deployment consistency and scalability
• Implement and maintain Infrastructure as Code (IaC) using Terraform across all environments
• Build comprehensive monitoring, alerting, and observability systems; own incident response for infrastructure events
• Establish cloud cost management practices—baseline spend, identify optimization opportunities, and implement savings
• Maintain a HIPAA-aware security posture including access controls, encryption standards, audit logging, and vulnerability management
• Manage virtual desktop infrastructure (AWS WorkSpaces, AppStream, or equivalent) for internal teams and contractors, including provisioning, imaging, and access control
• Support hybrid and multi-cloud infrastructure, including hands-on Azure work alongside the primary AWS environment
• Partner closely with software engineers to embed DevOps practices into the development lifecycle
• Document infrastructure architecture, runbooks, and operational procedures to support team resilience

Requirements:

• Takes accountability for infrastructure uptime, performance, and security
• Has a builder mentality and can assess the current state, design a better target state, and execute the transition without waiting to be directed
• Is comfortable operating as the primary infrastructure owner while collaborating closely with a software engineering team
• Has proven experience designing and managing AWS infrastructure at scale, with hands-on Terraform IaC proficiency
• Has 4+ years of DevOps or infrastructure engineering experience with direct ownership of production environments
• Has a track record of building or modernizing CI/CD pipelines that measurably improved deployment frequency, reliability, or developer experience
• Has experience containerizing applications and managing workloads in Kubernetes or ECS
• Has strong scripting ability in Bash and/or Python to automate operational workflows
• Has experience implementing monitoring and observability platforms with on-call incident response processes to match
• 4+ years of DevOps or infrastructure engineering experience with production AWS ownership
• Deep AWS expertise—EC2, RDS, ECS/EKS, S3, IAM, VPC, Route 53, CloudWatch, and related services
• Strong Terraform proficiency; ability to design, write, and maintain IaC from scratch
• CI/CD pipeline experience with GitHub Actions, CircleCI, Jenkins, or similar tools
• Container and orchestration experience—Docker and Kubernetes required; or ECS strongly preferred
• Scripting proficiency in Bash and/or Python for automation and tooling
• Experience with monitoring and observability tooling and ownership of incident response processes
• Strong operational mindset with comfort around runbooks, change management, and on-call ownership
• Hands-on Azure experience
• Familiarity with HIPAA compliance requirements in healthcare SaaS environments
• Experience with cloud cost management tooling such as AWS Cost Explorer, Infracost, or similar
• Security tooling experience with AWS Security Hub, GuardDuty, Snyk, or equivalent
• Background supporting a rapidly growing SaaS company through a platform scaling inflection point
• Comfortable coordinating directly with external managed service providers and migration/implementation partners