PROJECT MANAGER (CA)

OCHIN is a national nonprofit health IT organization focused on transforming health care delivery and advancing health equity. The Project Manager leads assigned projects, including EHR implementations, vendor implementations, Epic enhancements, and internal technical projects, while managing scope, plans, risks, stakeholders, and project outcomes. The role also serves as a primary contact for members, supports customer relationships, and coordinates cross-functional teams to ensure successful project delivery.

Responsibilities:

• Scoping and requirements gathering for assigned projects
• Build, manage, and organize appropriate project plans for any assigned projects
• Develop, maintain, and revise all project materials
• Track progress of projects and ensure all milestones and timelines are met, quickly identifying and escalating any risks to meeting these milestones and timelines
• Collaborate and negotiate with project sponsors and other stakeholders on project management strategy, timeframes, and specific outcomes to be achieved
• Identify relevant stakeholders and build communication strategies to ensure project deliverables are on time, within budget, and meet desired outcome metrics
• Provide coordination among multiple parties who may be participating in technical projects (vendors, OCHIN, members, and external partners) to bring alignment and shared understandings of project scope, timelines, milestones, and expectations
• Employ change management strategies and tactics
• Work closely with project sponsors, OCHIN management, and other stakeholders to ensure that projects and project tactics align with OCHIN’s strategic goals
• Provide excellent customer service to members and to other external and internal project stakeholders
• Build strong customer relationship with OCHIN members and serve as at trusted partner
• Assist in establishing and maintaining organizational project management methodology and procedures
• Collaborate on process improvements within team and participate in process improvement efforts
• Coordinate with partner site project managers to obtain necessary information, data, and input to achieve on-time member set-up goals
• Participate in organizational strategic planning and alignment with resulting goals and tactics
• Efficiently and effectively run internal and member facing meetings, assuring follow-ups are captured and deliverables completed, to drive progress toward project completion
• Other duties as assigned

Requirements:

• Bachelor's Degree (Business, Healthcare, Health Informatics preferred) or a combination of college education and 5-7 years of relevant experience
• Minimum 2 years of experience in complex project coordination or management, preferably in a healthcare and/or IT setting, including 2,000+ hours leading and managing projects
• Proven success in internal and external communication and relationship management with all levels from administrative to executive
• Technical aptitude to fully understand and gain the necessary system knowledge required to effectively collaborate with members and team members on any project assigned
• Strong analytical, problem-solving and analytical thinking skills
• For this fully remote position, ideal candidate will have experience working with fully remote project teams and leading projects to successful completion
• Strong potential for self-direction/self-management skills with the ability to work independently and effectively as a sole contributor and as part of a team
• Project Management Professional (PMP) Certification required
• Reading, speaking, writing, and understanding English
• This position requires a virtual home-office environment, working remotely
• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace
• Travel required up to 20% nationally for on-site Go Live support based on business requirements for OCHIN
• Proficiency in Smartsheet, Microsoft Project or similar system preferred
• Certification in agile, scrum, waterfall, lean or other methodologies preferred
• PMP/CAPM certification, or equivalent experience leading EHR implementations, preferred
• Epic implementation, certification, or training experience preferred