IT Project Manager-US based

SnapSoft is an AWS Premier Tier Partner specializing in cloud migrations, Generative AI, DevOps, and application development. The IT Project Manager will lead customer-facing AWS Cloud Migration, AI/ML, and Application Development projects for North American customers while helping establish PMO processes, governance, and delivery standards in the United States.

Responsibilities:

• Take full responsibility for every stage of the project lifecycle, ensuring projects are delivered on time, within scope, and on budget including international projects in the NORAM and EMEA regions
• Develop detailed project plans, timelines, and delivery schedules, including risk assessments and mitigation strategies
• Efficiently manage allocated resources to meet project deliverables while optimizing project profitability
• Manage communications with all project stakeholders, ensuring expectations are set, and updates are provided throughout the project lifecycle
• Pick the best-suited delivery methodology with your team to ensure effective project governance
• Lead and develop project teams, promoting an environment of growth and collaboration
• Use project data to analyze performance, make informed decisions, and report on project outcomes
• Identify potential issues and proactively address them, ensuring project success
• Serve as a bridge between technical teams and non-technical stakeholders, translating requirements and ensuring project alignment with business goals
• Lead customer-facing AWS Cloud Migration, AI/ML and Application Development projects for North American customers
• Collaborate daily with project managers, architects and engineering teams across the US, Europe and LATAM
• Help establish best practices, governance and operational standards for our growing US PMO
• Act as a bridge between our US customers and our global delivery organization
• Contribute to improving project management processes, reporting and delivery excellence as we scale internationally
• Support strategic customer engagements where executive-level communication and ownership are required
• Occasionally travel within the US for strategic customer workshops, executive meetings or major project milestones

Requirements:

• 5+ years of project management experience in fast-paced digital environments, including 3+ years managing software projects with a proven track record of delivering complex initiatives
• Strong understanding of project management principles and hands-on experience with Agile methodologies
• Proficiency with project management tools such as Jira, Miro, and Microsoft Project
• Excellent written and verbal communication skills in English, with the ability to engage confidently with stakeholders at all levels, including executives
• Strong organizational and prioritization skills, with the ability to manage multiple projects simultaneously
• A solution-oriented mindset, capable of anticipating challenges and driving effective outcomes
• Experience in roles such as Project Manager, Delivery Manager, Program Manager, or Product Owner
• A builder's mindset—you enjoy creating new processes and solutions rather than simply maintaining existing ones
• Comfortable working autonomously in a remote, international environment across multiple time zones
• Adaptable, proactive, and energized by ambiguity