Senior Staff Product Manager - Travel Portals

Spotnana is a travel technology company offering a Travel-as-a-Service platform. The Senior Staff Product Manager will productize custom travel portals into a scalable, configurable multi-tenant SaaS product, define its roadmap and partner-led distribution strategy, and improve the customer experience. The role will lead cross-functional delivery, launch, scaling, and performance measurement of the portal product.

Responsibilities:

• Convert today’s custom portal implementations into a standard, configurable, multi-tenant product with clear packaging, pricing inputs, and self-service capabilities — so we stop selling one-off portals and start selling a product
• Define the roadmap for the productized corporate portal offering sold with and through partners
• Deliver a differentiated, modern user experience for corporate clients, travel management companies, and travel sellers built on Spotnana’s Travel-as-a-Service platform
• Develop and maintain the portal product roadmap, prioritizing features based on business impact, partner requirements, and customer needs
• Collaborate with engineering, design, partner teams, marketing, sales, and customer success to deliver, launch, and scale the portal product
• Define success metrics for portal adoption, implementation time, and partner-sourced revenue; monitor and continuously improve

Requirements:

• 8+ years of product management experience, preferably in a SaaS or technology product environment within the travel industry
• Proven experience productizing custom or services-heavy offerings into scalable, configurable software products (multi-tenant SaaS, white-label, or platform products)
• Experience building products sold through or in partnership with channel or OEM partners
• Proven experience in a fast-paced, customer-focused role, with the ability to stay closely connected to the customer's needs
• Strong leadership skills, with the ability to influence cross-functional teams and external partners
• Excellent communication and presentation skills
• Deep understanding of customer needs and a customer-focused approach
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Technical background, with understanding or hands-on experience in software development, APIs, and web technologies
• Strong problem-solving skills and willingness to think outside the box and roll up one's sleeves to get the job done
• Bachelor's degree in Computer Science, Engineering or a related field, or equivalent practical experience
• Regardless of location, this role requires working primarily Eastern Time hours to collaborate effectively with colleagues and partners across the U.S., Europe, and India
• This role requires approximately 10–20% travel, primarily within the U.S., with occasional international travel
• Familiarity with travel technology ecosystems—such as Global Distribution Systems (GDS), Passenger Service Systems (PSS), Property Management Systems (PMS), or Central Reservation Systems (CRS)—is a plus, but not required
• An MBA would be a plus
• This is a remote U.S. role with a preference for candidates in the Eastern or Central time zones