Credit Analyst-Small Business Administration

First Citizens Bank provides banking and financial services, including support for business and commercial clients. The Credit Analyst-Small Business Administration supports advanced daily sales and client service activities by analyzing financial information, preparing client documentation, identifying sales opportunities, resolving account and product issues, and providing expertise on bank products.

Responsibilities:

• Service & Support - Uncovers sales opportunities through analysis, reporting, and daily support operations. Works directly with individuals to address issues and respond to inquiries. Determines target needs and provides resolution. May serve as the main point of contact for clients throughout sales process, and assists in calls or presentations intended to solicit business
• Documentation - Prepares documentation presented to clients. This may include proposals, service agreements, and implementation forms
• Data Analysis - Sources, compiles, and interprets financial data. Performs analysis to determine trends in market, product, or client information
• Product Specialist - Provides knowledge in area of work. Assists in process troubleshooting for both internal and external parties. May assist in creating and monitoring pricing of Bank products or services, including evaluating competitor products and making suggestions to enhance the attractiveness of Bank offerings

Requirements:

• Bachelor's Degree and 0 years of experience in Sales, or Customer Service, or Operations OR High School Diploma or GED and 4 years of experience in Sales, or Customer Service, or Operations
• Knowledge of Small Business Administration , Cash Flow Analysis, Financial Analysis, Commercial Lending, Commercial Cash Flow experience