Sales Engineer - Data Center Infrastructure

Worldwide Mission Critical (WWMC), an operating subsidiary of Starwood Digital Ventures, provides data center infrastructure and colocation solutions for hyperscale cloud, neoscaler, AI, and HPC tenants. The Sales Engineer serves as the primary technical advisor throughout the presales lifecycle, translating tenant requirements into scalable solutions, leading technical proposals and RFI/RFP responses, and coordinating feasibility, commercial support, and delivery handoffs across internal teams.

Responsibilities:

• Serve as the technical lead during tenant engagements and sales pursuits
• Partner with and support SDV and WWMC Executives, helping carry technical sales conversations throughout the pursuit
• Translate tenant business objectives into technical infrastructure solutions
• Establish credibility as a trusted advisor for current and future hyperscale cloud, neoscaler, and AI tenants
• Lead technical discussions with tenant representatives, subject matter experts (SMEs), engineers, and tenant executive stakeholders
• Support strategic account planning for key tenants
• Stay current with tenant technical design requirements across infrastructure, structural, power, cooling, networking, security, and operations
• Capture current state and future state infrastructure requirements, including growth projections, rack densities, and geographic locations of interest for future expansion
• Identify outlier requirements that fall outside WWMC standards early in the sales cycle
• Assist the design team in designing both standard and customized data center solutions across Starwood's sites, aligned with the following disciplines
• Respond to technical portions of tenant proposals, including solution narratives
• Support pricing and commercial proposals in partnership with Sales and Finance
• Ensure technical accuracy across all tenant facing deliverables
• Own technical responses for Requests for Information (RFI), Requests for Proposal (RFP), Requests for Quote (RFQ), due diligence questionnaires, technical compliance matrices, security questionnaires, sustainability questionnaires, and AI infrastructure assessments. Coordinate responses across Engineering, Operations, Construction, Product, and Legal
• Collaborate with Data Center Design, Construction, Development, Engineering, Commissioning, and Operations to validate technical feasibility before commitments are made to tenants
• Project manage the completion of tenant qualification documents, including Owner's Performance Requirements exhibits, Request for Qualifications capability matrices, and Technical Due Diligence (TDD) checklists, coordinating input across engineering, construction, operations, security, and other technical disciplines
• Evaluate available inventory and recommend deployment strategies
• Support campus expansion planning and evaluate power availability and cooling capacity
• Coordinate phased tenant growth and support reservation planning for hyperscale deployments
• Partner with Executive Sales leaders to develop solution pricing assumptions and validate technical costs
• Support contract and lease negotiations, and review tenant redlines affecting technical commitments
• Explain the commercial impact of design decisions to internal and tenant stakeholders
• Support large scale deployments for hyperscale cloud, neoscaler, and AI tenants, involving multi megawatt campuses, build to suit facilities, powered shell solutions, wholesale colocation, campus expansions, AI infrastructure, graphics processing unit (GPU) deployments, high density compute, and multi region deployments. Coordinate across internal teams so that tenant requirements align with construction schedules and delivery milestones, including current and upcoming GPU platform generations such as NVIDIA Blackwell (GB200 and GB300 Ultra), Vera Rubin, and Feynman
• Support post contract activities, including technical kickoff meetings, phase turnovers, design validation, tenant onboarding, deployment planning, design change management, technical issue resolution, and expansion and future growth planning
• Monitor competitor offerings and emerging technologies, identify tenant trends, and provide feedback to Product Management to support go to market initiatives and service enhancements

Requirements:

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical discipline, or equivalent practical experience in data center design, construction, or operations
• A minimum of 3 to 5 years of experience in data center design, construction, commissioning, or operations, presales engineering, or a comparable technical tenant facing role
• Prior experience working for a data center builder, developer, or colocation provider, in a role that directly supported hyperscale, neoscaler, or AI tenants
• Experience supporting hyperscale, neoscaler, and AI or HPC tenant deployments, and current generation graphics processing unit (GPU) platforms
• Working knowledge of critical infrastructure systems, including UPS, switchgear, generators, automatic transfer switch (ATS) and static transfer switch (STS) systems, and PDUs
• Working knowledge of data center cooling systems, including computer room air handlers (CRAH), computer room air conditioners (CRAC), fan walls (FW), chillers, cooling towers, primary chilled water loops, coolant distribution units (CDUs), and direct to chip (D2C) liquid cooling
• Demonstrated ability to read and mark up electrical and mechanical single line drawings and floor plans
• Strong verbal and written communication skills, and comfort presenting to tenant executives, architects, and technical stakeholders
• Proficiency with AutoCAD, Bluebeam, and the Microsoft Office suite
• Professional Engineer (PE) license
• A data center industry certification, such as the Certified Data Center Professional (CDCP), Certified Data Center Specialist (CDCS), or Certified Data Center Design Professional (CDCDP), or the Accredited Tier Designer (ATD) certification offered through the Uptime Institute
• Direct to chip liquid cooling experience, including CDU strategy, coolant distribution loop architecture, glycol chemistry, and leak detection, and experience with demarcation (DMARC) point structuring by tenant type
• Familiarity with compliance and security frameworks relevant to hyperscale, neoscaler, and AI tenants, including ISO 27001, System and Organization Controls (SOC) 1 and SOC 2, Payment Card Industry Data Security Standard (PCI DSS), Health Insurance Portability and Accountability Act (HIPAA), and the Federal Risk and Authorization Management Program (FedRAMP), where applicable
• Familiarity with industry design standards such as Uptime Institute Tier Standards, the ANSI/TIA 942 data center standard, BICSI, ASHRAE, and NFPA