IT Project Portfolio Manager (Occasional onsite needed)

The Commonwealth is seeking an IT Project Portfolio Manager to expand the capabilities of its Project Portfolio Management tool. The role leads the definition, rollout, and support of portfolio, program, and agile management processes, including training and enterprise adoption.

Responsibilities:

• Support PMs with project planning & scheduling adoption with Microsoft Project-like capabilities through demos, office hours, and 1-on-1 help
• Support the rollout of project change request workflow in our tool and its adoption
• Leverage experience with PPM business processes to help configure/develop portfolio, program, and/or agile management module(s) within the enterprise PPM tool
• Collaborate with the PPM tool development team’s SDLC - from requirements definition through testing
• Pilot the rollout of the above module(s) and then support expanded use across the enterprise
• Create and deliver role-specific training, tips & tricks, and knowledge base articles to make the most of the PPM tool capabilities
• Contribute to the ongoing support of governance committees that assess, approve, and prioritize PPM tool capabilities
• Perform other duties as assigned

Requirements:

• Minimum 7 years of IT project management experience in actual project manager role. Working on projects in any other role does not count
• Minimum 3 years of program, portfolio, or agile project management experience
• Experience with software testing, training, and user guide development
• High proficiency in project scheduling in Microsoft Project or another enterprise class PPM tool
• Working knowledge of Microsoft Visio and Office suite
• PMP, PgMP, PfMP, Scrum, SAFe
• ServiceNow Strategic Portfolio Management (SPM) experience