Principal AI Search & Conversation Architect (AskOle)

Travoom is building AskOle, an AI-powered conversational commerce platform designed to replace traditional search with natural dialogue for travel, sports, ticketing, and hospitality experiences. The Principal AI Search & Conversation Architect will lead the architecture of the AI orchestration layer, coordinating models, agents, retrieval systems, recommendation engines, and third-party APIs to deliver personalized, low-latency conversational recommendations that guide users from discovery to transaction.

Responsibilities:

• The Principal AI Search & Conversation Architect will be responsible for designing and leading the architecture of a next-generation conversational AI platform that replaces traditional search with intelligent dialogue
• This role owns the systems that understand user intent, determine what information is needed to satisfy a request, retrieve data from multiple real-time providers, reason across competing options, and generate conversational responses that lead users from discovery to transaction
• The successful candidate will architect the AI orchestration layer that coordinates multiple large language models, specialized agents, retrieval systems, recommendation engines, and external APIs into a single seamless conversational experience
• Rather than returning lists of search results, the platform will assemble and rank information from ticketing providers, hotels, airlines, restaurants, transportation services, mapping platforms, weather services, and other third-party data sources, presenting recommendations through natural conversation
• This role requires deep experience designing AI-native systems capable of planning multi-step tasks, maintaining conversational context, coordinating tool execution, ranking competing results, and continuously adapting recommendations based on user feedback throughout a conversation
• The Principal Architect will define the technical vision, establish architectural standards, evaluate emerging AI technologies, mentor senior engineers, and make long-term decisions regarding LLM strategy, retrieval architecture, agent design, memory management, semantic search, vector databases, knowledge graphs, and AI evaluation frameworks
• The Principal AI Search & Conversation Architect will work closely with the company’s other Principal Architects responsible for backend infrastructure, payments, blockchain, messaging, mini-programs, and platform services to ensure the conversational platform integrates seamlessly across the entire ecosystem while maintaining exceptional scalability, reliability, performance, and user experience