Bilingual Marketing & Strategic Account Manager, Commercial Risk, Taiwan/Greater China Global Solutions, U.S.

Aon is a global professional services firm focused on helping people and organizations make better decisions to protect and enrich lives. The Bilingual Marketing & Strategic Account Manager will coordinate strategic accounts and prospects for Taiwan/Greater China clients, manage U.S. risks, develop business opportunities, and align client needs with Aon teams across regions. The role serves as a bilingual bridge between clients, Aon Taiwan, U.S. offices, and specialty practices while supporting complex commercial risk solutions.

Responsibilities:

• Proactively identify and develop new business opportunities, expanding the book of business and strengthening overall client relationships
• Act as the lead Account Executive within Aon U.S. for Taiwan clients’ U.S. risks, serving as the primary point of contact for Taiwan-headquartered clients on their U.S. exposures
• Serve U.S. local client entities directly, answering questions and resolving issues during U.S. business hours to ensure timely responses and issue resolution
• Collaborate with practice & geographical offices to advance opportunities, support account plans, and contribute to pipeline development and revenue growth initiatives
• Facilitate client-facing discussions and internal alignment to ensure opportunities are effectively positioned and progressed
• Act as a bilingual bridge between clients and Aon teams, working closely with Commercial Risk and other solution groups to coordinate tailored solutions and address client needs
• Work closely with Aon Taiwan and client headquarters in Taiwan on strategy, program design, placement approach, and key account decisions to ensure alignment with the overall client relationship and client expectations from Taiwan
• Coordinate with Aon U.S. local offices and specialty practices on placement execution, renewals, servicing, and complex risk solutions
• Support Mexico-related client needs and coordinate with relevant Aon teams, recognizing the growing expansion of Taiwan clients into Mexico as part of their North American operations strategy

Requirements:

• Bilingual in business-level Mandarin Chinese and English, both spoken and written
• 10+ years of sales, consulting, account management, marketing, or client advisory experience (preferably in commercial risk or insurance)
• Client-facing experience at a brokerage, insurance company, financial institution, or professional services firm serving Taiwan/Greater China clients
• Complex project management experience
• Strong stakeholder management skills, influence cross-functional teams across multiple locations and time zones
• Deep understanding of Taiwan business culture, decision-making processes, and the expectations of Taiwan-headquartered multinational clients
• Experience managing strategic or multinational accounts and navigating complex organizational structures
• Willingness to acquire a Property & Casualty license within 90 days of employment (Aon pays for training materials and exam)
• Education: Bachelor's degree or equivalent experience
• Taiwanese background preferred. Ability to communicate in Taiwanese dialect would be an advantage