Business Analytics and Insights Analyst

HearingLife is a national hearing care company and part of the Demant Group, focused on delivering personalized, high-quality hearing healthcare. The Business Analytics and Insights Analyst partners with cross-functional leaders to analyze business performance, support forecasting and planning, develop reporting and dashboards, and provide actionable insights that drive growth, efficiency, strategic decision-making, and exceptional patient care.

Responsibilities:

• Analyze business, financial, and operational data to identify trends, risks, opportunities, and key drivers
• Deliver actionable insights and recommendations that support strategic and operational decision-making
• Conduct business case analyses, opportunity assessments, and root cause investigations to evaluate performance and inform decision-making
• Support stakeholders in evaluating the effectiveness and impact of key business initiatives
• Support forecasting, budgeting, business planning, and performance management activities
• Assist in developing analytical frameworks and performance measures that support organizational objectives
• Monitor and evaluate results to identify opportunities for growth, efficiency, and operational improvement
• Develop, maintain, and enhance dashboards, scorecards, and visualizations that support business objectives
• Translate complex data into meaningful insights for technical and non-technical audiences
• Support recurring and ad hoc analytical requests across multiple business functions
• Partner with Operations, Finance, Marketing, Sales, Insurance, and other business functions to understand business needs and provide analytical support
• Collaborate with stakeholders to define needs, solve business challenges, and support strategic initiatives
• Present findings, recommendations, and business insights to stakeholders and leadership
• Identify opportunities to improve business processes, reporting capabilities, and data quality
• Support data governance efforts through the development and maintenance of business definitions, reporting standards, and analytical methodologies
• Contribute to initiatives that improve the accessibility, consistency, and reliability of business information
• Contribute to departmental projects and support team members on shared priorities and strategic initiatives
• Assist in evaluating and implementing new reporting tools, analytical capabilities, and process improvements
• Support knowledge sharing and adoption of the best analytical practices within the team
• Perform other duties and special projects as assigned

Requirements:

• Bachelor's degree in Business Analytics, Finance, Economics, Statistics, Mathematics, Data Science, Computer Science, or a related field
• 3-7 years of experience in analytics, BI, finance, forecasting, reporting, or related analytical functions
• Proven experience developing reports, dashboards, and business analyses that drive decision-making
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong attention to detail and commitment to data quality
• Experience with business intelligence and visualization tools such as PBI, Looker, Tableau, or similar platforms
• Experience supporting forecasting, budgeting, financial analysis, or operational performance management
• Familiarity with SQL, relational databases, or data warehouse environments
• Exposure to statistical analysis, predictive modeling, or advanced analytical techniques
• Healthcare, retail, or multi-location operations experience