We are seeking an experienced Epic Techno-Functional Consultant with strong expertise in Epic Tapestry and MyChart modules. The ideal candidate will have a balanced understanding of both functional workflows and technical configuration, with hands-on experience in Tapestry configuration, integrations, testing, and production support.

Key Responsibilities:

Configure and support Epic Tapestry module including benefit plans, payer setup, and reimbursement workflows
Work on Epic MyChart configuration and enhancements to improve patient engagement and usability
Manage and support Epic Tapestry Link integrations with external payer systems
Gather, analyze, and document business and functional requirements from stakeholders
Perform system configuration, unit testing, and integration testing
Coordinate and execute UAT (User Acceptance Testing) with business users
Provide production support, troubleshoot issues, and implement fixes in a timely manner
Work closely with cross-functional teams including clinical, billing, and IT teams
Support system upgrades, patches, and enhancements in Epic environment
Ensure compliance with healthcare standards and organizational policies

Required Skills & Qualifications:

5+ years of experience working as an Epic Consultant
Strong hands-on experience with Epic Tapestry configuration
Experience with Epic MyChart module (configuration and support)
Knowledge of Epic Tapestry Link (payer connectivity/integration)
Experience in requirement gathering and stakeholder communication
Strong experience in testing (unit, integration, UAT)
Hands-on experience in production support and issue resolution
Understanding of healthcare workflows, especially payer and revenue cycle
Excellent analytical and problem-solving skills
Strong communication and documentation skills

Preferred Qualifications:

Epic Certification in Tapestry and/or MyChart
Experience with Epic implementations or upgrades
Knowledge of HL7 interfaces or healthcare integrations
Exposure to Agile/Scrum methodologies

Soft Skills:

Strong communication and interpersonal skills
Ability to work independently and in a team environment
Good stakeholder management skills
Attention to detail and ability to handle multiple priorities

Veeva RIMS Support SME

About this role